Jamf Outage History

Jamf is up right now

There were 10 Jamf outages since February 3, 2026 totaling 111h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.jamf.com

Major April 21, 2026

Jamf Trust / Private Access Connectivity Interruption

Detected by Pingoru
Apr 21, 2026, 02:15 AM UTC
Resolved
Apr 21, 2026, 03:03 AM UTC
Duration
47m
Affected: Private Access
Timeline · 4 updates
  1. investigating Apr 21, 2026, 02:15 AM UTC

    Customers using Jamf Trust on macOS and iOS/iPadOS are experiencing connectivity failures. Devices are unable to establish a stable tunnel connection and are cycling between bypass mode and tunnel recovery. General internet access remains unaffected, but ZTNA and Private Access functionality is disrupted. Our engineering team is actively investigating the root cause. This is being treated as a critical incident and is our top priority. We appreciate your patience and are committed to resolving this as swiftly as possible.

  2. identified Apr 21, 2026, 02:36 AM UTC

    We have identified that VPN load balancer infrastructure in the APAC region (apse2) experienced an unexpected restart due to resource constraints. Infrastructure has been scaled up and services are being restored. No action is required from customers at this stage, and we will update here once connectivity is restored.

  3. monitoring Apr 21, 2026, 02:45 AM UTC

    Infrastructure has been successfully scaled up. Services are being monitored to confirm stability. No action is required from customers and Jamf Trust should reconnect automatically.

  4. resolved Apr 21, 2026, 03:03 AM UTC

    Full service has been restored, and we will conduct a post-incident review. We appreciate your patience and apologise for any disruption caused.

Read the full incident report →

Minor April 6, 2026

Jamf Protect Degraded Performance

Detected by Pingoru
Apr 06, 2026, 03:41 PM UTC
Resolved
Apr 07, 2026, 01:06 PM UTC
Duration
21h 24m
Affected: us-west-2: Jamf Protect
Timeline · 5 updates
  1. investigating Apr 06, 2026, 03:41 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 06, 2026, 04:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 06, 2026, 05:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 06, 2026, 08:04 PM UTC

    A fix has been implemented and we are monitoring the results. Jamf Protect Console performance is restored. Alerting and Insights may continue to see some delays as the backlog processes.

  5. resolved Apr 07, 2026, 01:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

Jamf School: Degraded Performance (USE & EU)

Detected by Pingoru
Apr 02, 2026, 12:53 PM UTC
Resolved
Apr 02, 2026, 09:07 PM UTC
Duration
8h 14m
Affected: eu-central-1: Jamf Schoolus-east-1: Jamf School
Timeline · 5 updates
  1. identified Apr 02, 2026, 12:53 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 02, 2026, 01:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Apr 02, 2026, 01:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 02, 2026, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 02, 2026, 09:07 PM UTC

    Monitoring complete. No additional issues.

Read the full incident report →

Minor March 26, 2026

Jamf Pro versions 11.24 and below - Issue with Blueprints

Detected by Pingoru
Mar 26, 2026, 02:05 PM UTC
Resolved
Mar 26, 2026, 09:03 PM UTC
Duration
6h 58m
Affected: ap-northeast-1: Jamf Pro - Premiumap-southeast-2: Jamf Pro - Premiumeu-central-1: Jamf Pro - Premiumeu-west-2: Jamf Pro - Premiumus-east-1: Jamf Pro - Premiumus-west-2: Jamf Pro - Premiumus-east-2: Jamf Pro - Premium
Timeline · 3 updates
  1. identified Mar 26, 2026, 02:05 PM UTC

    We are investigating an issue around Blueprints affecting customers running versions of Jamf Pro 11.24 and lower.

  2. monitoring Mar 26, 2026, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 09:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 26, 2026

Jamf Pro - GCC High Device Compliance Issue

Detected by Pingoru
Mar 26, 2026, 01:42 PM UTC
Resolved
Mar 26, 2026, 03:52 PM UTC
Duration
2h 9m
Affected: us-west-2: Jamf Pro - Standardus-west-2: Jamf Pro - Premiumus-east-2: Jamf Pro - Standardus-east-2: Jamf Pro - Premium
Timeline · 5 updates
  1. investigating Mar 26, 2026, 01:42 PM UTC

    The Jamf Pro integration with GCC High Device Compliance is currently not working. New integrations and new registrations are not possible and device compliance state is not sent. We have identified the cause and we are currently working towards a resolution.

  2. identified Mar 26, 2026, 01:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 26, 2026, 02:20 PM UTC

    The GCC High Device Compliance for Jamf Pro - Standard and Premium is restored, we are continuing to work towards restoring service for Jamf Pro - Premium Cloud Plus.

  4. monitoring Mar 26, 2026, 03:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 26, 2026, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 11, 2026

Partial Outage with Blueprints, Compliance Benchmarks, Volume Purchasing Services

Detected by Pingoru
Mar 11, 2026, 03:45 PM UTC
Resolved
Mar 11, 2026, 07:46 PM UTC
Duration
4h 1m
Affected: ap-northeast-1: Jamf Pro - Standardap-northeast-1: Jamf Schoolap-northeast-1: Jamf Pro - Premiumap-southeast-2: Jamf Pro - Standardeu-central-1: Jamf Schoolap-southeast-2: Jamf Pro - Premiumeu-central-1: Jamf Pro - Standardeu-central-1: Jamf Pro - Premiumus-east-1: Jamf Schooleu-west-2: Jamf Pro - Standardeu-west-2: Jamf Pro - Premium
Timeline · 4 updates
  1. investigating Mar 11, 2026, 03:45 PM UTC

    We are currently investigating this issue.

  2. identified Mar 11, 2026, 04:06 PM UTC

    The issue has been identified and a fix is being pursued.

  3. monitoring Mar 11, 2026, 04:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2026, 07:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 9, 2026

Jamf Pro - Degraded Performance - us-west-2 region

Detected by Pingoru
Mar 09, 2026, 01:58 PM UTC
Resolved
Mar 09, 2026, 05:16 PM UTC
Duration
3h 17m
Affected: us-west-2: Jamf Pro - Standard
Timeline · 5 updates
  1. investigating Mar 09, 2026, 01:58 PM UTC

    We are experiencing performance issues within the US West 2 Region. We are actively investigating this issue.

  2. identified Mar 09, 2026, 03:17 PM UTC

    The issue has been identified and we are working on resolution.

  3. identified Mar 09, 2026, 04:21 PM UTC

    We continue to work on a fix for this issue.

  4. monitoring Mar 09, 2026, 04:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 09, 2026, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 7, 2026

Jamf Pro 11.25 Device Ownership Type Smart Group Membership

Detected by Pingoru
Mar 07, 2026, 06:39 PM UTC
Resolved
Mar 09, 2026, 01:32 PM UTC
Duration
1d 18h
Affected: ap-northeast-1: Jamf Pro - Standardap-southeast-2: Jamf Pro - Standardeu-central-1: Jamf Pro - Standardeu-west-2: Jamf Pro - Standardus-east-1: Jamf Pro - Standardus-west-2: Jamf Pro - Standardus-east-2: Jamf Pro - Standard
Timeline · 4 updates
  1. investigating Mar 07, 2026, 06:39 PM UTC

    An issue has been identified that is happening with Jamf Pro 11.25 where Smart Groups causes an invalid membership list when using criteria around Device Ownership Type and Personal Device Profiles. We are continuing to investigate at this time.

  2. identified Mar 07, 2026, 08:07 PM UTC

    The issue has been identified and a fix is being investigated. In the interim, identification and workaround instructions are detailed below. Identification and Workaround: To identify which Mobile Device Smart Group may be affected, create a Jamf Pro summary (Settings > Jamf Pro summary) with the checkbox selected for Mobile Devices > Smart Mobile Device Groups. The resulting summary file can be searched for Device Ownership Type to find related smart groups. Review the smart group configurations and ensure that any configurations relating to Device Ownership Type have a valid value. These valid values can be found in edit mode and clicking into the ellipsis ... and are also listed here: Personal (Account-Driven User Enrollment) Personal (User Enrollment) Institutional Institutional (Account-Driven Device Enrollment) If any other value not listed is inputted, the smart group calculation will include Institutional Device Ownership Type devices in the group membership. Contact Jamf Support for questions or assistance.

  3. identified Mar 08, 2026, 04:05 AM UTC

    A fix is being deployed via Jamf Pro 11.25.2; see the following post for more information: https://community.jamf.com/release-announcements-177/jamf-pro-11-25-2-standard-hosted-upgrades-57838

  4. resolved Mar 09, 2026, 01:32 PM UTC

    Jamf Pro 11.25.2 deployment to all standard Pro instances is complete.

Read the full incident report →

Major February 23, 2026

Jamf School: Emailing Outage

Detected by Pingoru
Feb 23, 2026, 06:55 AM UTC
Resolved
Feb 23, 2026, 11:01 AM UTC
Duration
4h 5m
Affected: ap-northeast-1: Jamf Schooleu-central-1: Jamf Schoolus-east-1: Jamf School
Timeline · 3 updates
  1. identified Feb 23, 2026, 06:55 AM UTC

    We are currently experiencing an issue with our emailing service that is preventing outbound emails from being delivered. Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for any inconvenience this may cause and will provide an update once the issue is resolved.

  2. monitoring Feb 23, 2026, 10:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 23, 2026, 11:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 3, 2026

Threat detection notifications for App Store flagged as a sideloaded app

Detected by Pingoru
Feb 03, 2026, 10:21 PM UTC
Resolved
Feb 04, 2026, 04:21 PM UTC
Duration
17h 59m
Affected: Threat Defense
Timeline · 2 updates
  1. monitoring Feb 03, 2026, 10:21 PM UTC

    Actions: A fix has been applied for notifications of App Store app flagging as sideloaded. Customer Action Required: UEM Synchronization To remediate the side-loaded app events identified during this incident, please perform a UEM sync between Jamf Security Cloud and your MDM solution. This sync will also update device risk state used by Access policies. To synchronize: Navigate to Jamf Security Cloud > Integrations > UEM Connection > Settings > Actions > Synchronize If you have questions or need assistance, please contact Jamf Support. We apologize for any inconvenience.

  2. resolved Feb 04, 2026, 04:21 PM UTC

    This incident has been resolved. Actions: A fix has been applied for notifications of App Store app flagging as sideloaded. Customer Action Required: UEM Synchronization To remediate the side-loaded app events identified during this incident, please perform a UEM sync between Jamf Security Cloud and your MDM solution. This sync will also update device risk state used by Access policies. To synchronize: Navigate to Jamf Security Cloud > Integrations > UEM Connection > Settings > Actions > Synchronize If a UEM sync was previously performed and alerts still persist, please perform a full sync again. The issue has now been fully resolved and syncing will remediate the false positive events. Alternatively, you can manually archive the specific threat in Radar > Threats view. To synchronize: Navigate to Jamf Security Cloud > Integrations > UEM Connection > Settings > Actions > Synchronize If you have questions or need assistance, please contact Jamf Support.

Read the full incident report →

Looking to track Jamf downtime and outages?

Pingoru polls Jamf's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Jamf reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Jamf alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Jamf for free

5 free monitors · No credit card required