Jamf Outage History

Jamf is up right now

Pingoru has recorded 56 incidents for Jamf: 38 in the last 12 months and 16 in the last 90 days.

Source: status.jamf.com

56incidents recorded
38last 12 months
16last 90 days
9 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOctNov1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov9%
Pingoru began tracking Jamf in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026330 of 720 (4%)
May 2026219 of 744 (3%)
June 2026323 of 720 (3%)
July 202617 of 744 (1%)
August 202610 of 744 (0%)
September 2026729 of 720 (4%)
October 2026717 of 744 (2%)
November 2026112 of 128 (9%)

Incidents, newest first

Major November 4, 2026 Jamf Now: Some accounts deactivated unexpectedly 12h 5m Jamf Now

Started Nov 04, 2026, 09:26 AM UTC· resolved Nov 04, 2026, 09:32 PM UTC

  1. investigating Nov 04, 2026, 09:26 AM UTC

    We are investigating an issue where some Jamf Now accounts were deactivated unexpectedly. Affected customers may see devices not checking in or be unable to sign in. If you think your account is affected, contact Jamf Support. We will post updates here as we learn more.

  2. identified Nov 04, 2026, 11:44 AM UTC

    We've identified the issue and we're currently working on the next steps. If you think your account is affected, please contact Jamf Support. We will post updates here as we learn more.

  3. resolved Nov 04, 2026, 09:32 PM UTC

    This incident has been resolved. If you're experiencing issues with your Jamf Now account, please contact Jamf Support.

Read the full incident report →

Notice October 26, 2026 Jamf Pro may be experiencing slow response times. 1h 23m us-east-2: Jamf Pro - Standard

Started Oct 26, 2026, 04:58 PM UTC· resolved Oct 26, 2026, 06:21 PM UTC

  1. identified Oct 26, 2026, 04:58 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 26, 2026, 05:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 26, 2026, 06:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 26, 2026 Partial connectivity issue to some instances 1h 24m eu-central-1: Jamf Pro - Standard

Started Oct 26, 2026, 11:36 AM UTC· resolved Oct 26, 2026, 01:00 PM UTC

  1. identified Oct 26, 2026, 11:36 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 26, 2026, 01:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2026 Customers using VPP v2 may experience delays in new apps and licenses appearing in their Jamf environment 2h 5m ap-northeast-1: Jamf School, eu-central-1: Jamf School, us-east-1: Jamf School

Started Oct 23, 2026, 10:14 AM UTC· resolved Oct 23, 2026, 12:20 PM UTC

  1. investigating Oct 23, 2026, 10:14 AM UTC

    We are currently investigating this issue.

  2. identified Oct 23, 2026, 10:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2026, 12:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2026, 12:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 21, 2026 Public disclosure of compromised intermediate certificate authority keys (eMudhra) affecting certificate trust across the internet 6h 8m

Started Oct 21, 2026, 02:05 PM UTC· resolved Oct 21, 2026, 08:14 PM UTC

  1. investigating Oct 21, 2026, 02:05 PM UTC

    We are currently investigating the impact of the eMudhra CA keys vulnerability with regard to all Jamf Products Jamf engineering and security teams are prioritizing the services customers depend on most and applying mitigations, including updates to certificate trust configurations where applicable. At this time there is no loss of functionality or degradation across any Jamf products

  2. investigating Oct 21, 2026, 04:20 PM UTC

    All Jamf products and services remain operational. Actions: Jamf engineering and security teams continue deploying mitigations to certificate trust configurations where applicable. Customer Actions: No customer action required at this time

  3. resolved Oct 21, 2026, 08:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 21, 2026 On-Device Content Filtering test page is currently unavailable 11h 16m Threat Defense

Started Oct 21, 2026, 08:59 AM UTC· resolved Oct 21, 2026, 08:16 PM UTC

  1. identified Oct 21, 2026, 08:59 AM UTC

    We are currently working on a fix for the On-Device Content Filtering (ODCF) test page (odcf-test.jamfcloud.com) which is currently unavailable. Note - This does NOT mean ODCF is unavailable. This status is only regarding the functionality of the test page (Not ODCF itself).

  2. identified Oct 21, 2026, 04:16 PM UTC

    Filtering capabilities on odcf are operational. Users may notice a minor degradation in user experience. Jamf engineering continues to work toward full service restoration. Next Update: 2026-10-22 15:00 UTC

  3. resolved Oct 21, 2026, 08:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2026 Jamf School Upload Functionality 11h 3m ap-northeast-1: Jamf School, eu-central-1: Jamf School, us-east-1: Jamf School

Started Oct 21, 2026, 08:07 AM UTC· resolved Oct 21, 2026, 07:11 PM UTC

  1. identified Oct 21, 2026, 08:07 AM UTC

    We are working on a fix for an issue affecting Jamf School upload functionality. In the meantime, upload services, including but not necessarily limited to the following are currently unavailable: - Importing User Data - Uploading device placeholders - Uploading photos - Attachments in support tickets - Title Editor We will provide an update when we have new information. We apologize for the inconvenience.

  2. identified Oct 21, 2026, 09:20 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 21, 2026, 04:07 PM UTC

    Jamf School remains operational. Jamf engineering is actively investigating the upload functionality and will provide updates as they become available.

  4. identified Oct 21, 2026, 05:56 PM UTC

    Title Editor functionality has been restored. Jamf engineering continues to investigate the remaining impacted service.

  5. monitoring Oct 21, 2026, 06:13 PM UTC

    A fix has been implemented to restore all services and we are monitoring the results.

  6. resolved Oct 21, 2026, 07:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 1, 2026 Database Issues 1h 6m us-west-2: Jamf Pro - Standard

Started Oct 01, 2026, 06:10 AM UTC· resolved Oct 01, 2026, 07:17 AM UTC

  1. investigating Oct 01, 2026, 06:10 AM UTC

    We are currently investigating this issue.

  2. identified Oct 01, 2026, 06:14 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 01, 2026, 06:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 01, 2026, 06:48 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 01, 2026, 07:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 24, 2026 Central US Certificate Issues 55m central-us: Jamf Pro

Started Sep 24, 2026, 06:28 AM UTC· resolved Sep 24, 2026, 07:24 AM UTC

  1. investigating Sep 24, 2026, 06:28 AM UTC

    We are currently investigating this issue.

  2. identified Sep 24, 2026, 06:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 24, 2026, 07:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2026, 07:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2026 Fulfillment services 3h 24m ap-northeast-1: Jamf School, eu-central-1: Jamf School, us-east-1: Jamf School, Jamf Account

Started Sep 16, 2026, 11:31 AM UTC· resolved Sep 16, 2026, 02:55 PM UTC

  1. investigating Sep 16, 2026, 11:31 AM UTC

    Salesforce service Interruption is impacting all Jamf fulfillment services Customer Impact: • Affected Services: Provisioning, licensing, billing services, including Jamf Account services Customer Actions: No customer action required at this time.

  2. investigating Sep 16, 2026, 11:32 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2026, 02:55 PM UTC

    All Jamf fulfillment services are fully operational.

Read the full incident report →

Major September 10, 2026 Jamf Security Cloud - Delay in Data Policy Change Propagation 21h 51m Data Policy

Started Sep 10, 2026, 04:05 PM UTC· resolved Sep 11, 2026, 01:56 PM UTC

  1. investigating Sep 10, 2026, 04:05 PM UTC

    We are currently investigating an issue with Jamf Security Cloud that results in a delayed propagation of policy changes. Current configurations are working. If a policy change is made the updated configuration may not take effect immediately.

  2. investigating Sep 10, 2026, 04:52 PM UTC

    We are continuing to investigate the issue. Current Status: Jamf Security Cloud Policy Updates are unable to be saved. Previously changed configurations continue to see a propagation delay.

  3. monitoring Sep 10, 2026, 09:46 PM UTC

    Jamf engineering has identified the issue and affecting Data Policy updates. Data Policy changes cannot be saved in any region right now while we put a fix in place. Workaround/Customer Action: While the fix is in flight, we are asking customers with large policy sets to hold off on bulk or repeated Data Policy changes — particularly rule imports applied at a parent org unit, which regenerate policy across every org unit beneath it. Two things worth knowing: - Your existing policies remain fully enforced. There is no gap in protection on your devices. - Access Policies, Threat Prevention Policy are unaffected.

  4. monitoring Sep 10, 2026, 09:47 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Sep 11, 2026, 04:41 AM UTC

    Update — additional impact identified: Devices that change network context (roaming ↔ domestic) during this incident will not receive the corresponding Data Policy update. The Data Policy in effect prior to the network change remains applied until the fix is in place. Access Policies and Threat Prevention Policy are not affected by this. We are still working on a resolution and will continue to post updates here as they're available.

  6. monitoring Sep 11, 2026, 07:54 AM UTC

    We are continuing to monitor for any further issues. The previous update is still relevant.

  7. monitoring Sep 11, 2026, 11:26 AM UTC

    The fix has been applied to the affected service, and the root cause has been resolved. The policies need to be replicated to all edge regions, which should take a few hours. The page will be updated once replication is complete and the issue is fixed.

  8. resolved Sep 11, 2026, 01:56 PM UTC

    Data Policies are now fully synchronized across all edge regions, and policy updates in the Radar/JSC Web Console have been re-enabled. The CSV import feature will remain temporarily disabled while improvements are implemented.

Read the full incident report →

Major September 10, 2026 Content Filtering Not Working 23m APAC - Hong Kong, APAC - Japan, APAC - Singapore, APAC - South Korea

Started Sep 10, 2026, 01:18 PM UTC· resolved Sep 10, 2026, 01:41 PM UTC

  1. investigating Sep 10, 2026, 01:18 PM UTC

    We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected. Our team is actively working on a resolution and we will provide updates as they become available. Affected Regions: AP East1, AP Northeast1, AP Northeast2, AP Southeast1 regions Workaround/Customer Actions: No customer action required at this time.

  2. resolved Sep 10, 2026, 01:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 10, 2026 Content Filtering 14m ap-northeast-1: Jamf Pro - Standard, ap-northeast-1: Jamf Pro - Premium, ap-southeast-2: Jamf Pro - Standard, ap-southeast-2: Jamf Pro - Premium

Started Sep 10, 2026, 01:03 PM UTC· resolved Sep 10, 2026, 01:18 PM UTC

  1. investigating Sep 10, 2026, 01:03 PM UTC

    We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected. Our team is actively working on a resolution and we will provide updates as they become available. Workaround/Customer Actions: No customer action required at this time.

Read the full incident report →

Notice September 9, 2026 Failure in a shared authentication component caused configuration profile delivery and MDM device communication to return errors for managed Apple devices in the US and EU –

Started Sep 09, 2026, 01:00 PM UTC· resolved Sep 09, 2026, 01:00 PM UTC

  1. resolved Sep 09, 2026, 01:00 PM UTC

    Symptoms: Partial interruption with configuration profile delivery and MDM device communication. Managed devices fail to receive or update configuration profiles, and MDM commands and device check-ins fail. Affected devices remain in a pending state and do not apply configuration changes. Customer Impact: * Affected Services: Configuration profile delivery to managed devices; MDM device communication (check-ins and commands) * Affected Regions: US and EU * Business Impact: Service degradation — configuration changes not applied for the duration. No data loss and no incorrect changes to device configuration. Actions: Jamf engineering identified a failure in a shared authentication component used by configuration profile delivery and MDM communication, and restored service by reloading that component and cycling the affected application instances. Workaround/Customer Actions: No customer action required. Devices retry automatically and apply pending configuration profiles once requests succeed.

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Major September 3, 2026 Jamf Pro Partial Outage 2h 17m us-west-2: Jamf Pro - Premium

Started Sep 03, 2026, 10:05 PM UTC· resolved Sep 04, 2026, 12:22 AM UTC

  1. identified Sep 03, 2026, 10:05 PM UTC

    An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.

  2. monitoring Sep 04, 2026, 12:17 AM UTC

    We are monitoring the situation with the upstream service provider. We will move to Resolved once the provider confirms their incident is closed.

  3. resolved Sep 04, 2026, 12:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 17, 2026 Blueprint Management Unavailable for US Customers 1h 33m

Started Aug 17, 2026, 09:54 AM UTC· resolved Aug 17, 2026, 11:28 AM UTC

  1. investigating Aug 17, 2026, 09:54 AM UTC

    Jamf is investigating an issue affecting Blueprint management for customers in the US. Some customers may be unable to manage Blueprints at this time. Our engineering team is actively investigating and will provide updates as more information becomes available. Symptoms: US-based customers are experiencing a complete inability to manage Blueprints. Customer Impact: Affected Services: Blueprints (Blueprint Management System) Affected Regions: US

  2. investigating Aug 17, 2026, 09:56 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 17, 2026, 10:19 AM UTC

    Blueprint management services are now operational but our engineering team is still monitoring. Customers in the US who experienced issues managing Blueprints should no longer see any impact. We apologize for the inconvenience and thank you for your patience while we resolved this issue.

  4. resolved Aug 17, 2026, 11:28 AM UTC

    This incident has been resolved. Blueprint management services for US customers are fully operational, and no further impact is expected. We apologize for any inconvenience this may have caused and thank you for your patience.

Read the full incident report →

Critical July 24, 2026 Jamf Trust app deactivation affecting all customers 7h 8m Private Access, Threat Defense, Data Policy

Started Jul 24, 2026, 08:56 AM UTC· resolved Jul 24, 2026, 04:05 PM UTC

  1. identified Jul 24, 2026, 08:56 AM UTC

    We are aware of an issue causing the Jamf Trust app to be deactivated on customer devices. While the app is deactivated, its protections — including Zero Trust Network Access (ZTNA) and content filtering — are not enforced. This affects devices on all platforms: iOS, macOS, Android, and Windows. Our engineering team has identified the cause and fix is being deployed to production. Once the fix is live, affected devices will need to be reactivated, which may require end-user or administrator action. We will post more details here as soon as the fix is confirmed.

  2. monitoring Jul 24, 2026, 09:53 AM UTC

    A fix is now in production and has stopped the issue from spreading, so no additional devices will be affected. Devices where the Jamf Trust app was already deactivated may not be resolved automatically — some may recover on their own, but others will require additional remediation steps. We are compiling a report of impacted customers and are working to reach affected accounts directly with step-by-step instructions to reactivate their devices and restore protections, including Zero Trust Network Access (ZTNA) and content filtering. We will also post those instructions here so they are available to everyone affected.

  3. monitoring Jul 24, 2026, 11:52 AM UTC

    The fix in production continues to hold, and no additional devices are being affected. We are still compiling the list of impacted customers and preparing the remediation instructions for devices where the Jamf Trust app was deactivated.

  4. resolved Jul 24, 2026, 04:05 PM UTC

    The issue has been resolved. The Jamf Trust app will no longer be unexpectedly deactivated on devices. Remaining Customer Impact: For Jamf Trust apps that had been previously deactivated, they will need to be reactivated. Depending on deployment configuration this may be automatic or require manual reactivation. For assistance with reactivating devices, please login to the Jamf Account portal and create a ticket (Contact Support) referencing Jamf Trust app deactivation. While the Jamf Trust app is deactivated, its protections — including Zero Trust Network Access (ZTNA) and content filtering — are not enforced. This affects devices on all platforms: iOS, macOS, Android, and Windows. We apologize for any inconvenience.

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Minor June 23, 2026 Jamf Protect for macOS - Degraded Performance 19h 25m us-west-2: Jamf Protect

Started Jun 23, 2026, 05:42 PM UTC· resolved Jun 24, 2026, 01:08 PM UTC

  1. investigating Jun 23, 2026, 05:42 PM UTC

    Incident Summary: Degraded Performance in Jamf Protect for macOS, Customer Impact: Client machines may experience delays with retrieving configurations, plan updates and checking-in to Jamf Protect backend. Status: The issue is under active investigation by our Engineering teams. We appreciate your patience and are committed to resolving this as swiftly as possible.

  2. identified Jun 23, 2026, 06:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 23, 2026, 08:57 PM UTC

    A fix has been implemented and we are monitoring the results. Performance is expected to continually improve over the next several hours.

  4. resolved Jun 24, 2026, 01:08 PM UTC

    This incident has been resolved. In the process we've reverted from version 8.16.0 to 8.15.0. Please refer to the Jamf Protect macOS Security Portal Release Notes for future updates.

Read the full incident report →

Minor June 22, 2026 Public API client management unavailable in Jamf Account integrations 27m Jamf Account

Started Jun 22, 2026, 11:34 AM UTC· resolved Jun 22, 2026, 12:01 PM UTC

  1. identified Jun 22, 2026, 11:34 AM UTC

    Incident Summary: Public API client management unavailable in Jamf Account integrations Customer Impact: Customers may be unable to create, edit, or delete the API clients used to connect Jamf Account to other tools via the Public APIs. Existing integrations continue to function normally. Status: Our team has identified the cause and has a fix prepared. It is being validated now. We will update this page as the fix is deployed and full functionality is restored. We appreciate your patience and are committed to resolving this as swiftly as possible.

  2. monitoring Jun 22, 2026, 11:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 22, 2026, 12:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026 Jamf Insights EU cluster unable to communicate with Jamf Pro instances — device data not refreshing for EU customers 3h 30m Region: eu-west-2: Jamf Insights Standard, Region: eu-west-2 Service Enabled

Started Jun 15, 2026, 01:32 PM UTC· resolved Jun 15, 2026, 05:02 PM UTC

  1. investigating Jun 15, 2026, 01:32 PM UTC

    Symptoms: Customers using the European cluster of Jamf Insights are experiencing a partial service degradation — device data is not updating and MDM commands are not functional. US region is unaffected. Customer Impact: Affected Services: Jamf Insights (EU cluster) — device data refresh, extension attribute visibility, MDM command delivery Affected Regions: European cluster only; US region verified healthy Business Impact: Service degradation — device management data is stale; MDM commands not executing through Insights Estimated Users Impacted: Up to ~5,500 EU tenants Workaround/Customer Actions: MSPs with direct Jamf Pro access can manage their customers via Jamf Pro until the fix is in place. All other customers — no additional action required at this time.

  2. investigating Jun 15, 2026, 01:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 15, 2026, 02:18 PM UTC

    We have identified the issue and are currently verifying the fix. Once the fix is confirmed effective, the team will continue working to fully restore the service.

  4. monitoring Jun 15, 2026, 02:46 PM UTC

    A fix has been applied and the service should now be restored. We are running verification and will continue to monitor the situation closely. We expect to know more within approximately one hour and will provide a further update then.

  5. monitoring Jun 15, 2026, 04:19 PM UTC

    We are continuing to run validation to confirm the service has been fully restored for all customers. We will provide a further update once this is complete.

  6. resolved Jun 15, 2026, 05:02 PM UTC

    The service interruption with Jamf Insights (EU) has been restored. An issue with the credential rotation process prevented Jamf Insights from authenticating to customers' Jamf Pro instances. We apologize for any inconvenience. We will publish an analysis of this incident once we have completed our internal investigation. Customer Impact: Up to 900 EU tenants were affected. During the interruption, affected customers were unable to issue MDM commands or refresh device data (including extension attributes) through Jamf Insights.

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Minor May 18, 2026 Jamf School: Degraded Performance (EU-Central) 7h 37m eu-central-1: Jamf School

Started May 18, 2026, 10:13 AM UTC· resolved May 18, 2026, 05:50 PM UTC

  1. investigating May 18, 2026, 10:13 AM UTC

    We are currently investigating this issue.

  2. identified May 18, 2026, 10:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 18, 2026, 02:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 18, 2026, 05:50 PM UTC

    This issue has been resolved.

Read the full incident report →

Minor May 14, 2026 Jamf School: Degraded Performance (EU-Central) 11h 3m eu-central-1: Jamf School

Started May 14, 2026, 02:54 PM UTC· resolved May 15, 2026, 01:57 AM UTC

  1. investigating May 14, 2026, 02:54 PM UTC

    We are currently investigating this issue.

  2. identified May 14, 2026, 03:13 PM UTC

    The issue has been identified, we've started the process to resume normal operations. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

  3. identified May 14, 2026, 09:08 PM UTC

    The process to resume normal operations is still in progress. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

  4. monitoring May 15, 2026, 01:01 AM UTC

    Normal operations has resumed. Monitoring will continue.

  5. resolved May 15, 2026, 01:57 AM UTC

    The interruption with Jamf School has been resolved. This issue effected read speed with our database. We apologize for any inconvenience. Customer Impact: General slowness of Jamf School application in the European cluster.

Read the full incident report →

Major April 21, 2026 Jamf Trust / Private Access Connectivity Interruption 47m Private Access

Started Apr 21, 2026, 02:15 AM UTC· resolved Apr 21, 2026, 03:03 AM UTC

  1. investigating Apr 21, 2026, 02:15 AM UTC

    Customers using Jamf Trust on macOS and iOS/iPadOS are experiencing connectivity failures. Devices are unable to establish a stable tunnel connection and are cycling between bypass mode and tunnel recovery. General internet access remains unaffected, but ZTNA and Private Access functionality is disrupted. Our engineering team is actively investigating the root cause. This is being treated as a critical incident and is our top priority. We appreciate your patience and are committed to resolving this as swiftly as possible.

  2. identified Apr 21, 2026, 02:36 AM UTC

    We have identified that VPN load balancer infrastructure in the APAC region (apse2) experienced an unexpected restart due to resource constraints. Infrastructure has been scaled up and services are being restored. No action is required from customers at this stage, and we will update here once connectivity is restored.

  3. monitoring Apr 21, 2026, 02:45 AM UTC

    Infrastructure has been successfully scaled up. Services are being monitored to confirm stability. No action is required from customers and Jamf Trust should reconnect automatically.

  4. resolved Apr 21, 2026, 03:03 AM UTC

    Full service has been restored, and we will conduct a post-incident review. We appreciate your patience and apologise for any disruption caused.

Read the full incident report →

Minor April 6, 2026 Jamf Protect Degraded Performance 21h 24m us-west-2: Jamf Protect

Started Apr 06, 2026, 03:41 PM UTC· resolved Apr 07, 2026, 01:06 PM UTC

  1. investigating Apr 06, 2026, 03:41 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 06, 2026, 04:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 06, 2026, 05:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 06, 2026, 08:04 PM UTC

    A fix has been implemented and we are monitoring the results. Jamf Protect Console performance is restored. Alerting and Insights may continue to see some delays as the backlog processes.

  5. resolved Apr 07, 2026, 01:06 PM UTC

    This incident has been resolved.

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Minor April 2, 2026 Jamf School: Degraded Performance (USE & EU) 8h 14m eu-central-1: Jamf School, us-east-1: Jamf School

Started Apr 02, 2026, 12:53 PM UTC· resolved Apr 02, 2026, 09:07 PM UTC

  1. identified Apr 02, 2026, 12:53 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 02, 2026, 01:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Apr 02, 2026, 01:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 02, 2026, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 02, 2026, 09:07 PM UTC

    Monitoring complete. No additional issues.

Read the full incident report →