Resolved after 21 hours 24 minutes, affecting us-west-2: Jamf Protect, on April 6, 2026.
A fix has been implemented and we are monitoring the results. Jamf Protect Console performance is restored. Alerting and Insights may continue to see some delays as the backlog processes.
Affected components
Update timeline
- investigating Apr 06, 2026, 03:41 PM UTC
We are currently investigating this issue.
- investigating Apr 06, 2026, 04:37 PM UTC
We are continuing to investigate this issue.
- identified Apr 06, 2026, 05:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 06, 2026, 08:04 PM UTC
A fix has been implemented and we are monitoring the results. Jamf Protect Console performance is restored. Alerting and Insights may continue to see some delays as the backlog processes.
- resolved Apr 07, 2026, 01:06 PM UTC
This incident has been resolved.
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