Jamf incident

Jamf Protect Degraded Performance

Minor Resolved View vendor source →

Jamf experienced a minor incident on April 6, 2026 affecting us-west-2: Jamf Protect, lasting 21h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 03:41 PM UTC
Resolved
Apr 07, 2026, 01:06 PM UTC
Duration
21h 24m
Detected by Pingoru
Apr 06, 2026, 03:41 PM UTC

Affected components

us-west-2: Jamf Protect

Update timeline

  1. investigating Apr 06, 2026, 03:41 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 06, 2026, 04:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 06, 2026, 05:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 06, 2026, 08:04 PM UTC

    A fix has been implemented and we are monitoring the results. Jamf Protect Console performance is restored. Alerting and Insights may continue to see some delays as the backlog processes.

  5. resolved Apr 07, 2026, 01:06 PM UTC

    This incident has been resolved.