Jamf Outage History

Jamf is up right now

Jamf had 42 outages in the last 2 years totaling 499h 5m of downtime — averaging 1.7 incidents per month.

There were 42 Jamf outages since February 24, 2025 totaling 499h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.jamf.com

Minor October 1, 2025

Jamf Security Cloud activations are being processed slowly in the European core data center.

Detected by Pingoru
Oct 01, 2025, 03:25 PM UTC
Resolved
Oct 01, 2025, 06:21 PM UTC
Duration
2h 56m
Affected: Device Management
Timeline · 4 updates
  1. investigating Oct 01, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. identified Oct 01, 2025, 03:28 PM UTC

    The issue has been identified. The root cause has been fixed. There are still a number of unprocessed activation messages which are now being worked through. This may cause delays in the processing of new JSC activation requests.

  3. monitoring Oct 01, 2025, 05:07 PM UTC

    The older activation messages are now processed. The system is fully operational again. We are monitoring it further.

  4. resolved Oct 01, 2025, 06:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2025

Jamf Insights may not display mobile devices properly.

Detected by Pingoru
Sep 24, 2025, 04:59 PM UTC
Resolved
Oct 13, 2025, 03:20 PM UTC
Duration
18d 22h
Affected: Region: us-east-1: Jamf Insights StandardRegion: eu-west-2: Jamf Insights StandardRegion: us-east-1 Service-EnabledRegion: eu-west-2 Service Enabled
Timeline · 4 updates
  1. investigating Sep 24, 2025, 04:59 PM UTC

    Jamf Insights may not display mobile devices properly on the "Mobile devices" page. Devices might be missing from this view.

  2. identified Sep 25, 2025, 03:53 PM UTC

    The issue has been investigated. Development of a fix is underway.

  3. monitoring Sep 29, 2025, 12:06 PM UTC

    We have identified a workaround solution and implemented it selectively. If your instance still encounters this issue, please contact your JAMF customer representative.

  4. resolved Oct 13, 2025, 03:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 18, 2025

Jamf School Performance

Detected by Pingoru
Sep 18, 2025, 08:10 AM UTC
Resolved
Sep 18, 2025, 10:29 AM UTC
Duration
2h 18m
Affected: eu-central-1: Jamf School
Timeline · 3 updates
  1. investigating Sep 18, 2025, 08:10 AM UTC

    Some environments could now experience slower loading times

  2. monitoring Sep 18, 2025, 08:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 18, 2025, 10:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2025

Self Hosting customers who integrate with US Government sovereign cloud Device Compliance

Detected by Pingoru
Sep 16, 2025, 02:09 PM UTC
Resolved
Sep 16, 2025, 04:00 PM UTC
Duration
1h 50m
Affected: Jamf Cloud Connector
Timeline · 4 updates
  1. investigating Sep 16, 2025, 02:09 PM UTC

    Self Hosted customers who integrate with US Government sovereign cloud Device Compliance will not be able to create new integrations nor submit compliance data to Microsoft Intune. We have identified the cause of the issue and are working on implementing a fix.

  2. identified Sep 16, 2025, 02:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 16, 2025, 04:00 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 16, 2025, 04:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 17, 2025

JCDS Outage

Detected by Pingoru
Jul 17, 2025, 01:59 PM UTC
Resolved
Jul 17, 2025, 01:59 PM UTC
Duration
—
Affected: ap-northeast-1: JCDSap-southeast-2: JCDSeu-central-1: JCDSeu-west-2: JCDSus-east-1: JCDSus-west-2: JCDS
Timeline · 2 updates

Read the full incident report →

Major June 26, 2025

Adding/Removing devices from group might not work properly

Detected by Pingoru
Jun 26, 2025, 10:39 AM UTC
Resolved
Jun 26, 2025, 11:26 AM UTC
Duration
46m
Affected: eu-central-1: Jamf Schoolus-east-1: Jamf School
Timeline · 3 updates
  1. investigating Jun 26, 2025, 10:39 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 26, 2025, 11:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2025, 11:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2025

Jamf Pro Outage

Detected by Pingoru
Apr 15, 2025, 08:42 PM UTC
Resolved
Apr 16, 2025, 08:32 PM UTC
Duration
23h 50m
Affected: ap-northeast-1: Jamf Pro - Standardap-northeast-1: Jamf Pro - Premiumap-southeast-2: Jamf Pro - Standardap-southeast-2: Jamf Pro - Premiumeu-central-1: Jamf Pro - Standardeu-central-1: Jamf Pro - Premiumeu-west-2: Jamf Pro - Standardeu-west-2: Jamf Pro - Premiumus-east-1: Jamf Pro - Standardus-east-1: Jamf Pro - Premiumus-west-2: Jamf Pro - Standardus-west-2: Jamf Pro - Premiumus-east-2: Jamf Pro - Standardus-east-2: Jamf Pro - Premium
Timeline · 26 updates

Read the full incident report →

Notice April 15, 2025

Infrastructure Misconfiguration Related to Security Groups Governing the Access to our Database Subsystem for Jamf Security Cloud

Detected by Pingoru
Apr 15, 2025, 03:06 PM UTC
Resolved
Apr 15, 2025, 03:06 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 15, 2025, 03:06 PM UTC

    This impacted the Jamf Security Cloud administration interface to not be available, the application of Jamf Security policies to not be functional, and the device status update processing was slowed down / paused. We have resolved this and Jamf Security Cloud is working as expected.

Read the full incident report →

Major April 15, 2025

Jamf Pro Partial Outage

Detected by Pingoru
Apr 15, 2025, 08:25 AM UTC
Resolved
Apr 15, 2025, 08:57 AM UTC
Duration
32m
Affected: ap-northeast-1: Jamf Pro - Standard
Timeline · 2 updates
  1. identified Apr 15, 2025, 08:25 AM UTC

    An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.

  2. resolved Apr 15, 2025, 08:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2025

On-device Content Controls Experiencing Degraded Performance

Detected by Pingoru
Apr 01, 2025, 07:32 AM UTC
Resolved
Apr 01, 2025, 02:17 PM UTC
Duration
6h 45m
Affected: Data Policy
Timeline · 5 updates
  1. investigating Apr 01, 2025, 07:32 AM UTC

    Since 1:00 AM UTC, we have been experiencing issues with content filtering policies in Jamf Security Cloud. This may affect: - iOS on-device content filtering - Windows content filtering - Content filtering policy pages in the Jamf Security Cloud console We are investigating the issue.

  2. investigating Apr 01, 2025, 08:29 AM UTC

    Our technical teams are actively investigating the root cause and working to resolve these content filtering policy issues. We will provide another update as soon as more information becomes available.

  3. identified Apr 01, 2025, 09:26 AM UTC

    The issue causing degraded performance has been identified, and technical teams are working on implementing the fix. We will publish the next update in an hour.

  4. monitoring Apr 01, 2025, 10:56 AM UTC

    The content filtering policy issues have been resolved, and all systems function normally. We are actively monitoring the service. There might still be some temporary impact regarding data capping as our systems process the backlog of events. These discrepancies will resolve automatically within the next few hours.

  5. resolved Apr 01, 2025, 02:17 PM UTC

    All systems are operational now.

Read the full incident report →

Critical March 19, 2025

Jamf Account Outage

Detected by Pingoru
Mar 19, 2025, 05:07 PM UTC
Resolved
Mar 19, 2025, 05:47 PM UTC
Duration
39m
Affected: Jamf Account
Timeline · 2 updates
  1. investigating Mar 19, 2025, 05:07 PM UTC

    Jamf Account is currently inaccessible. We are investigating the issue.

  2. resolved Mar 19, 2025, 05:47 PM UTC

    The incident has been resolved

Read the full incident report →

Major March 5, 2025

Jamf Account Login Issues

Detected by Pingoru
Mar 05, 2025, 06:28 PM UTC
Resolved
Mar 05, 2025, 09:00 PM UTC
Duration
2h 31m
Affected: Jamf Account
Timeline · 3 updates
  1. identified Mar 05, 2025, 06:28 PM UTC

    There is an issue logging into Jamf Account. The issue has been identified and a fix being implemented.

  2. monitoring Mar 05, 2025, 08:57 PM UTC

    A fix has been implemented and we are monitoring the result.

  3. resolved Mar 05, 2025, 09:00 PM UTC

    The incident has been resolved.

Read the full incident report →

Critical February 25, 2025

Outage

Detected by Pingoru
Feb 25, 2025, 06:23 PM UTC
Resolved
Feb 25, 2025, 06:35 PM UTC
Duration
11m
Affected: Jamf Account
Timeline · 4 updates
  1. investigating Feb 25, 2025, 06:23 PM UTC

    We are currently investigating the issue.

  2. investigating Feb 25, 2025, 06:23 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 25, 2025, 06:34 PM UTC

    Resolved incident

  4. resolved Feb 25, 2025, 06:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 24, 2025

TLS certificate misconfiguration for a subset of core services

Detected by Pingoru
Feb 24, 2025, 03:51 PM UTC
Resolved
Feb 24, 2025, 04:24 PM UTC
Duration
33m
Affected: Private AccessThreat DefenseData PolicyAuthentication and Admin ManagementDevice ManagementReporting
Timeline · 2 updates
  1. investigating Feb 24, 2025, 03:51 PM UTC

    We are currently investigating this issue. Anyone with an active session in RADAR should stay connected but new logins are down.

  2. resolved Feb 24, 2025, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →