Jamf incident

Intermittent issue affecting retrieving the JWT for Jamf Auto Update

Notice Resolved View vendor source →

Jamf experienced a notice incident on December 8, 2025 affecting CDN, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 12:14 PM UTC
Resolved
Dec 09, 2025, 03:24 PM UTC
Duration
1d 3h
Detected by Pingoru
Dec 08, 2025, 12:14 PM UTC

Affected components

CDN

Update timeline

  1. investigating Dec 08, 2025, 12:14 PM UTC

    We have been notified of an intermittent issue affecting retrieving the JWT for Jamf Auto Update. This is currently under investigation.

  2. monitoring Dec 08, 2025, 03:00 PM UTC

    The issue has been identified, and a fix has been rolled out. We will keep monitoring.

  3. resolved Dec 09, 2025, 03:24 PM UTC

    Actions: The intermittent outage with Jamf Auto Update has been restored. .Scaling issues identified during the course of that interruption were identified and remediated. We apologize for any inconvenience. We will publish an analysis of this incident once we have completed our internal investigation. Customer Impact: There should be no ongoing impact.