ITS Technology Group incident

INC-000000728 - Liverpool Area - Intermittent connection

Ongoing since 10:19 AM UTC, affecting Liverpool.

monitoring Nov 09, 2026, 10:42 AM UTC

We have identified the issue and implemented a fix by migrating traffic away from a problematic link. We are now monitoring this service and further updates will be provided.

Started
Nov 09, 2026, 10:19 AM UTC
Resolved
Ongoing
Duration
● 38m
Detected by Pingoru
Nov 09, 2026, 10:19 AM UTC

Affected components

Liverpool

Update timeline

  1. identified Nov 09, 2026, 10:19 AM UTC

    Some customers in the Liverpool Area are experiencing an intermittent connection. We are currently looking into this issue and further updates will be provided shortly.

  2. identified Nov 09, 2026, 10:27 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 09, 2026, 10:42 AM UTC

    We have identified the issue and implemented a fix by migrating traffic away from a problematic link. We are now monitoring this service and further updates will be provided.

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