ITS Technology Group incident

INC-000000719 - Brixton partial outage - 6 customers affected

Ongoing since 11:16 AM UTC, affecting Brixton.

identified Nov 02, 2026, 01:00 PM UTC

Our engineers have arrived at the fault location and have identified cable damage. They are currently carrying out additional investigations before repairs take place. Next update: 14:00

Started
Nov 02, 2026, 11:16 AM UTC
Resolved
Ongoing
Duration
● 1h 51m
Detected by Pingoru
Nov 02, 2026, 11:16 AM UTC

Affected components

Brixton

Update timeline

  1. investigating Nov 02, 2026, 11:16 AM UTC

    We are currently aware of a partial outage on the Brixton network affecting 6 customers. We have dispatched engineers to the fault location and they have provided an ETA of 12pm - 12:30pm. Further updates to follow after initial investigations have been carried out on site. Next update: 13:30

  2. identified Nov 02, 2026, 01:00 PM UTC

    Our engineers have arrived at the fault location and have identified cable damage. They are currently carrying out additional investigations before repairs take place. Next update: 14:00

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