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ITS Technology Group is operational right now. Last checked 3m ago; the most recent incident resolved 5d ago.
Real-time ITS Technology Group status, recent outages, and incident history: pulled directly from ITS Technology Group's official status page at status.itstechnologygroup.com every 5 minutes. Pingoru tracks 94 ITS Technology Group services and has captured 15 incidents in the last 90 days (99.80% uptime). Get email, Slack, Discord, or webhook alerts the moment ITS Technology Group reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Mayfair
Timeline · 5 updates
- investigating · Oct 16, 2026, 11:25 AM UTC
We are aware of an outage affecting multiple customers on the Marylebone/Mayfair network. We have raised this to our engineers to attend the fault location to start investigations. Next update: 13:30
- investigating · Oct 16, 2026, 12:32 PM UTC
Our engineers are due on site at the fault location at 13:45 - 14:00 Update to follow after initial investigations have been completed. Next update: 14:30
- investigating · Oct 16, 2026, 01:31 PM UTC
Our engineer has arrived on site and is currently carrying out investigations into the fault. Next update: 15:30.
- monitoring · Oct 16, 2026, 03:18 PM UTC
Our engineers attended site and identified a fault within the FWDP. The fibre cable was reseated, which successfully restored connectivity. If you continue to experience any issues, please reseat the fibre cable connected to the Adtran device and perform a reboot. Should you require any further assistance, please contact our support team.
- resolved · Oct 16, 2026, 05:02 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Islington
Timeline · 3 updates
- investigating · Oct 16, 2026, 08:26 AM UTC
We are are aware of an outage affecting some customers in the Islington area. We have raised this to our field engineers to attend the fault location to start investigations. Our engineers have provided an ETA of 10:30 to the fault location. Next update will be around 11am after initial on site investigations have been completed.
- monitoring · Oct 16, 2026, 09:38 AM UTC
Our field engineers have carried out a repair on the network and we are seeing all services restored. Please get in touch if you are still experiencing issues.
- resolved · Oct 16, 2026, 02:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Greenwich & Woolwich
Timeline · 10 updates
- investigating · Oct 13, 2026, 01:06 PM UTC
We are aware of some customers impacted by an outage in the Woowich area. We have raised for a field engineering team to attend the area and investigate further. ETA to follow. Next update due 15:00
- investigating · Oct 13, 2026, 01:53 PM UTC
An ETA of 16:30 has been provided. Further updates will follow once on-site investigations have been carried out. Next update: 17:00
- investigating · Oct 13, 2026, 04:18 PM UTC
Our engineers are on site carrying out investigations. Next update due 18:00
- investigating · Oct 13, 2026, 04:58 PM UTC
Our engineers are on site and continuing to carry out investigations. Next update due 19:00
- investigating · Oct 13, 2026, 06:05 PM UTC
Our engineers are continuing to work on site to instigate a fix. Next update due 20:00
- investigating · Oct 13, 2026, 08:02 PM UTC
Our engineers are continuing to work on site to instigate a fix. Next update due 22:00
- investigating · Oct 13, 2026, 09:02 PM UTC
Our engineers are continuing to work on site to instigate a fix. They have located the possible site of the fibre break and are continuing to test. Next update due 23:00
- identified · Oct 13, 2026, 09:58 PM UTC
Our engineers have identified the issue and have brought a number of customers back online. They are still working on site to bring the remaining customers back into service. Next update due at 00:00
- monitoring · Oct 13, 2026, 10:44 PM UTC
All fibre damage has been repaired and all customers are now online again.
- resolved · Oct 14, 2026, 08:19 AM UTC
Service stable since restoration following repair works.
Latest: Service stable since restoration following repair works.
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- Liverpool
Timeline · 4 updates
- investigating · Oct 13, 2026, 01:05 PM UTC
We are currently investigating an issue with Bromborough where we observed a loss of connectivity to our core device. This would have impacted service in the area. It's currently back up but we will identify and establish the root cause. An ITS engineer is en-route to site.
- investigating · Oct 13, 2026, 01:12 PM UTC
We have also engaged with the owner of the PoP to see if they can shed any light on the issue.
- monitoring · Oct 13, 2026, 02:03 PM UTC
We have an update from the third party that owns the PoP: 'We are aware of the ongoing issue, and a dedicated incident ticket has been raised to investigate and address the situation. All further updates regarding the investigation and progress towards resolution will be communicated through the incident ticket. We sincerely apologise for the disruption and any inconvenience caused, and appreciate your patience and understanding while our teams work to resolve the issue. Please reply to this email with any updates or questions. Please do not remove the thread reference at the bottom of this email, doing so many result in a delay of response.' We are confident this was a power issue but we will need the detail from the third party as to the underlying cause. We have placed this as under monitoring and will continue to monitor stability for the next 24 hours.
- resolved · Oct 14, 2026, 08:18 AM UTC
The third party have confirmed the outage was due to an electrical fault on site. They are working towards a solution which will mitigate any future re-occurrence. Service has been stable since restoration.
Latest: The third party have confirmed the outage was due to an electrical fault on site. They are working towards a solution which will mitigate any future re-occurrence. Service has been…
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- Marylebone to Lower Holloway
Timeline · 2 updates
- investigating · Sep 29, 2026, 12:41 PM UTC
We are aware of an issue in the Mayfair area affecting multiple customers. We have raised this to our field engineers to attend the fault location to start on-site investigations. Next update: 15:00
- resolved · Sep 29, 2026, 03:32 PM UTC
Our engineers have fixed a pop splice at the splitter, we can see all services are back online. Please retest and confirm.
Latest: Our engineers have fixed a pop splice at the splitter, we can see all services are back online. Please retest and confirm.
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See the full ITS Technology Group outage history
10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse ITS Technology Group outage history →Or sign up free to get alerts when ITS Technology Group breaks · 10 free monitors · No credit card
- INC-000000713 - Marylebone outage ResolvedStarted Oct 16, 2026, 11:25 AM UTC · Resolved Oct 16, 2026, 05:02 PM UTC · 5h 36m
- Started Oct 16, 2026, 08:26 AM UTC · Resolved Oct 16, 2026, 02:01 PM UTC · 5h 34m
- Started Oct 13, 2026, 01:06 PM UTC · Resolved Oct 14, 2026, 08:19 AM UTC · 19h 12m
- Bromborough outage INC-000000710 ResolvedStarted Oct 13, 2026, 01:05 PM UTC · Resolved Oct 14, 2026, 08:18 AM UTC · 19h 13m
- Started Sep 29, 2026, 12:41 PM UTC · Resolved Sep 29, 2026, 03:32 PM UTC · 2h 51m
- Started Sep 29, 2026, 10:12 AM UTC · Resolved Sep 30, 2026, 05:49 PM UTC · 1d 7h
- CRM Outage ResolvedStarted Sep 16, 2026, 09:57 AM UTC · Resolved Sep 16, 2026, 07:14 PM UTC · 9h 16m
- Started Sep 10, 2026, 03:34 PM UTC · Resolved Sep 10, 2026, 05:14 PM UTC · 1h 40m