Island experienced a major incident on September 15, 2025 affecting US - Browser and EU - Browser and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 15, 2025, 06:18 PM UTC
Some users might be experiencing intermittent errors when trying to log into the Island Management Console. We are investigating and will be updating shortly.
- monitoring Sep 15, 2025, 06:33 PM UTC
The Island Management Console service have been restored. Our team is closely monitoring system performance to ensure stability.
- monitoring Sep 15, 2025, 06:48 PM UTC
The Island Management Console service has been restored. Our team is closely monitoring system performance to ensure stability, and we will provide a final update once the incident is fully resolved.
- identified Sep 15, 2025, 07:01 PM UTC
We are currently observing new issues affecting the Island Management Console and the Island Browser. Our team is actively investigating and working to restore normal functionality. We will share updates as soon as more information becomes available.
- monitoring Sep 15, 2025, 07:16 PM UTC
The Island Management Console and Island Browser services have been restored. Our team is closely monitoring system performance to ensure stability, and we will provide a final update once the incident is fully resolved.
- monitoring Sep 15, 2025, 07:32 PM UTC
The Island Management Console and Island Browser services remain available following our remediation efforts. Our team is continuing to closely monitor system performance to ensure stability. We will provide a final update once the incident is fully resolved.
- monitoring Sep 15, 2025, 07:51 PM UTC
The Island Management Console and Island Browser services remain operational. Our team is continuing to monitor system performance closely to ensure stability. The incident will remain open until we are confident there is no further impact.
- resolved Sep 15, 2025, 08:07 PM UTC
The Island Management Console and Island Browser services have been fully restored. Our team has verified system stability and normal operation, and no further impact is expected. Thank you for your patience while we worked to resolve this incident.