Island Private Access service issue

Update timeline

1. investigating May 27, 2025, 03:15 PM UTC

   Investigating Elevated Error Rates in IPA Availability Group E We are currently observing increased error rates impacting IPA Availability Group E. Users assigned to this group may experience intermittent service disruptions. Customers configured with multiple availability groups should remain resilient and are unlikely to be affected. Our team is actively investigating the issue.

2. investigating May 27, 2025, 03:32 PM UTC

   We are continuing to investigate this issue

3. investigating May 27, 2025, 03:52 PM UTC

   We are continuing to investigate this issue

4. investigating May 27, 2025, 04:12 PM UTC

   We are still actively investigating this issue

5. investigating May 27, 2025, 04:32 PM UTC

   We are still actively investigating this issue

6. monitoring May 27, 2025, 05:08 PM UTC

   We found the root cause for the issue in the Island Private Access service and provided a fix. We are monitoring closely to confirm resolution.

7. resolved May 27, 2025, 05:12 PM UTC

   The issue that impacted the Island Private Access service was resolved and the service is fully operational.