Island incident

Management Console policy apply changes issue

Minor Resolved View vendor source →

Island experienced a minor incident on April 1, 2026 affecting US - Management Console and EU - Management Console and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 09:01 AM UTC
Resolved
Apr 01, 2026, 09:13 AM UTC
Duration
12m
Detected by Pingoru
Apr 01, 2026, 09:01 AM UTC

Affected components

US - Management ConsoleEU - Management ConsoleUK - Management ConsoleCanada - Management ConsoleAU - Management ConsoleCN - Management Console

Update timeline

  1. investigating Apr 01, 2026, 09:01 AM UTC

    We are investigating an issue in the Management Console that is preventing customer from applying policies.

  2. identified Apr 01, 2026, 09:08 AM UTC

    We have identified the root cause of the issue in the Management Console that is preventing customers from applying policy changes. Our engineering team is actively working on implementing a fix. We will provide another update as soon as more information is available.

  3. resolved Apr 01, 2026, 09:13 AM UTC

    The issue affecting the Management Console that prevented customers from applying policy changes has been fully resolved. A corrective change has been implemented, and policy updates are now applying as expected. We have validated the fix and are continuing to monitor the system to ensure ongoing stability.