Island incident

Management Console policy apply changes issue

Resolved after 12 minutes, affecting US - Management Console and EU - Management Console and 1 more, on April 1, 2026.

resolved Apr 01, 2026, 09:13 AM UTC

The issue affecting the Management Console that prevented customers from applying policy changes has been fully resolved. A corrective change has been implemented, and policy updates are now applying as expected. We have validated the fix and are continuing to monitor the system to ensure ongoing stability.

Started
Apr 01, 2026, 09:01 AM UTC
Resolved
Apr 01, 2026, 09:13 AM UTC
Duration
12m
Detected by Pingoru
Apr 01, 2026, 09:01 AM UTC

Affected components

US - Management ConsoleEU - Management ConsoleUK - Management ConsoleCanada - Management ConsoleAU - Management ConsoleCN - Management Console

Update timeline

  1. investigating Apr 01, 2026, 09:01 AM UTC

    We are investigating an issue in the Management Console that is preventing customer from applying policies.

  2. identified Apr 01, 2026, 09:08 AM UTC

    We have identified the root cause of the issue in the Management Console that is preventing customers from applying policy changes. Our engineering team is actively working on implementing a fix. We will provide another update as soon as more information is available.

  3. resolved Apr 01, 2026, 09:13 AM UTC

    The issue affecting the Management Console that prevented customers from applying policy changes has been fully resolved. A corrective change has been implemented, and policy updates are now applying as expected. We have validated the fix and are continuing to monitor the system to ensure ongoing stability.

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