Island incident

SIEM Service issue

Resolved after 2 hours 55 minutes, affecting US - Management Console and EU - Management Console and 1 more, on March 18, 2025.

monitoring Mar 18, 2025, 06:17 PM UTC

We found the root cause for the SIEM Service issue, and expect the delay to decrease and close.

Started
Mar 18, 2025, 05:57 PM UTC
Resolved
Mar 18, 2025, 08:53 PM UTC
Duration
2h 55m
Detected by Pingoru
Mar 18, 2025, 05:57 PM UTC

Affected components

US - Management ConsoleEU - Management ConsoleUK - Management ConsoleCanada - Management ConsoleAU - Management ConsoleCN - Management Console

Update timeline

  1. investigating Mar 18, 2025, 05:57 PM UTC

    We are investigating a delay in the Island SIEM Service.

  2. identified Mar 18, 2025, 06:01 PM UTC

    We identified a delay in the SIEM Service and are working to remediate the situation.

  3. monitoring Mar 18, 2025, 06:17 PM UTC

    We found the root cause for the SIEM Service issue, and expect the delay to decrease and close.

  4. resolved Mar 18, 2025, 08:53 PM UTC

    The Island SIEM Service delay issue is resolved.

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