Island incident

UK Region – Degraded Analytics Visibility in Management Console

Minor Resolved View vendor source →

Island experienced a minor incident on March 4, 2026 affecting UK - Management Console, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 05:15 PM UTC
Resolved
Mar 04, 2026, 07:03 PM UTC
Duration
1h 47m
Detected by Pingoru
Mar 04, 2026, 05:15 PM UTC

Affected components

UK - Management Console

Update timeline

  1. investigating Mar 04, 2026, 05:15 PM UTC

    We are investigating and issue that impacts the visiblity of data and analytics in the Management Console and working on remediation.

  2. identified Mar 04, 2026, 05:34 PM UTC

    We identified an issue that may impact the visibility of certain data and analytics in the Management Console. The issue originates from a third-party provider that is part of our data processing pipeline, and they are actively working to resolve it. There is no data loss, and all services remain fully operational. We will provide further updates as they become available.

  3. identified Mar 04, 2026, 05:47 PM UTC

    We identified an issue that may impact the visibility of certain data and analytics in the Management Console for customers in the UK region only. The issue originates from a third-party provider that is part of our data processing pipeline, and they are actively working to resolve it. There is no data loss, and all services remain fully operational. We will provide further updates as they become available.

  4. resolved Mar 04, 2026, 07:03 PM UTC

    The issue impacting analytics visibility in the UK region has been resolved. All data is now displaying as expected, and no data loss occurred.