Resolved after 10 minutes, affecting US - Browser and EU - Browser and 1 more, on September 17, 2026.
The issue impacting login to the Management Console has been fully resolved. A corrective change was implemented to address the underlying cause, and login functionality has been restored for all affected users. Importantly, who had an active Management Console admin session were not impacted and continued working as normal. We have validated the fix and completed an extended monitoring period to ensure stability. All systems are operating as expected.
Affected components
Update timeline
- investigating Sep 17, 2026, 12:23 PM UTC
Some users might be experiencing intermittent errors when trying to log into the Island Management Console. We are investigating and will be updating shortly.
- resolved Sep 17, 2026, 12:34 PM UTC
The issue impacting login to the Management Console has been fully resolved. A corrective change was implemented to address the underlying cause, and login functionality has been restored for all affected users. Importantly, who had an active Management Console admin session were not impacted and continued working as normal. We have validated the fix and completed an extended monitoring period to ensure stability. All systems are operating as expected.
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