Resolved after 4 hours 14 minutes, affecting US - Data Services and EU - Data Services and 1 more, on October 1, 2026.
We found the root cause of the SIEM Service issue, and we are monitoring the delay to decrease it.
Affected components
Update timeline
- investigating Oct 01, 2026, 10:28 AM UTC
We are investigating a delay in the Island SIEM Service
- investigating Oct 01, 2026, 10:30 AM UTC
We are continuing to investigate this issue.
- identified Oct 01, 2026, 11:10 AM UTC
We've spotted that something has gone wrong. We're currently identifying the issue and working on a fix
- identified Oct 01, 2026, 11:38 AM UTC
We identified a delay in the SIEM Service and are working to remediate the situation.
- identified Oct 01, 2026, 12:00 PM UTC
We are still working on fixing the SIEM issue that is causing delays in the SIEM analytics service.
- investigating Oct 01, 2026, 12:24 PM UTC
We're still actively working to resolve the SIEM issue affecting the analytics service. Delays may persist until the fix is complete.
- identified Oct 01, 2026, 12:38 PM UTC
We identified a delay in the SIEM Service and are working to remediate the situation.
- monitoring Oct 01, 2026, 12:50 PM UTC
We found the root cause for the SIEM Service issue, and expect the delay to decrease and close.
- monitoring Oct 01, 2026, 01:21 PM UTC
We found the root cause of the SIEM Service issue, and we are monitoring the delay to decrease it.
- resolved Oct 01, 2026, 02:43 PM UTC
The Island SIEM Service delay issue is resolved.
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