Resolved after 3 hours 21 minutes, affecting IronTree VPC Hosting and IronTree Backup Web Console, on February 21, 2023.
IronTree has been notified by our upstream provider that the internet issue was related to a device in the upstream provider network having power issue. Our provider has notified us that this issue is resolved. IronTree has reenabled this upstream provider line and we are monitoring the affects.
Affected components
Update timeline
- investigating Feb 21, 2023, 09:50 AM UTC
IronTree has identified an intermittent internet issue with one of our upstream internet providers. We have temporarily shut off our connection to this provider to alleviate these issues. IronTree will keep you updated on the progress with this provider troubleshooting.
- monitoring Feb 21, 2023, 11:59 AM UTC
IronTree has been notified by our upstream provider that the internet issue was related to a device in the upstream provider network having power issue. Our provider has notified us that this issue is resolved. IronTree has reenabled this upstream provider line and we are monitoring the affects.
- resolved Feb 21, 2023, 01:12 PM UTC
The issue has been resolved and systems are no longer degraded.
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