IronTree incident

Internet Connectivity Incident

Resolved after 6 hours 17 minutes, affecting IronTree VPC Hosting and IronTree Backup Web Console, on November 28, 2023.

identified Nov 28, 2023, 01:50 PM UTC

We have identified the issue with one of our Internet Providers, we are routing traffic through our second provider while we troubleshoot.

Started
Nov 28, 2023, 01:42 PM UTC
Resolved
Nov 28, 2023, 08:00 PM UTC
Duration
6h 17m
Detected by Pingoru
Nov 28, 2023, 01:42 PM UTC

Affected components

IronTree VPC HostingIronTree Backup Web Console

Update timeline

  1. investigating Nov 28, 2023, 01:42 PM UTC

    We are currently investigating an Internet Connectivity Issue at our Data Centre.

  2. identified Nov 28, 2023, 01:50 PM UTC

    We have identified the issue with one of our Internet Providers, we are routing traffic through our second provider while we troubleshoot.

  3. resolved Nov 28, 2023, 08:00 PM UTC

    This incident has been resolved

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