IronTree incident
IronTree SecureIT (Backup & Protect) - Dashboard Degraded Incident
Resolved after 1 day 1 hour, affecting IronTree Backup Web Console, on February 1, 2024.
We apologize for the recent service disruption and any inconvenience it may have caused. The issue has been resolved and all services are now back to normal.
Affected components
Update timeline
- identified Feb 01, 2024, 01:01 PM UTC
Incident details: Some customers might be unable to reach the IronTree SecureIT(https://loveyourdata.za.irontree.cloud/) Cloud components and dashboard. Affected by incident: IronTree SecureIT Portal Access and backup's are un accessible.
- monitoring Feb 02, 2024, 08:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 02, 2024, 02:04 PM UTC
We apologize for the recent service disruption and any inconvenience it may have caused. The issue has been resolved and all services are now back to normal.
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