IronTree VPS Hosting

Update timeline

1. investigating Feb 05, 2024, 07:17 AM UTC

   We are currently investigating a issue with some clients systems being slow or sluggish.

2. identified Feb 05, 2024, 07:41 AM UTC

   We have identified the issue as one of our blade systems, no alerts have been triggered, however clients on this blade system are reporting issues. We are proactively moving clients vm's off this system for investigation.

3. identified Feb 05, 2024, 08:53 AM UTC

   We have a few client VM's and VPN server's stuck on the affected system, we are working at resolving this.

4. identified Feb 05, 2024, 09:34 AM UTC

   Technicians are onsite at the Data Centre troubleshooting the affected Blade system to get affected machines up and running as soon as possible.

5. monitoring Feb 05, 2024, 09:59 AM UTC

   Issue has been resolved and all affected systems should be operational. We are monitoring the issue currently.

6. resolved Feb 05, 2024, 11:11 AM UTC

   Issue has been resolved, an incident report will be provided to any company that requires one. Please contact [email protected] for the report.