IronTree incident

Connectivity issue on old Vodacom link

Resolved after 3 hours 12 minutes, affecting IronTree VPC Hosting, on February 14, 2024.

resolved Feb 14, 2024, 06:31 PM UTC

We were able to fix the Internet Connectivity issue and will be producing an incident report. We apologise for the disruption to business. Please request the Incident report from [email protected] if required.

Started
Feb 14, 2024, 03:18 PM UTC
Resolved
Feb 14, 2024, 06:31 PM UTC
Duration
3h 12m
Detected by Pingoru
Feb 14, 2024, 03:18 PM UTC

Affected components

IronTree VPC Hosting

Update timeline

  1. investigating Feb 14, 2024, 03:18 PM UTC

    We are investigating connectivity issues on one of our uplinks. Clients that are still making use of our old Vodacom uplink and that have not yet migrated over to our dual redundant BGP link will experience connectivity issues.

  2. resolved Feb 14, 2024, 06:31 PM UTC

    We were able to fix the Internet Connectivity issue and will be producing an incident report. We apologise for the disruption to business. Please request the Incident report from [email protected] if required.

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