Resolved after 10 hours 24 minutes, affecting IronTree VPC Hosting and IronTree Cloud Vault Object Storage, on March 18, 2024.
After some further testing, some clients may have issues accessing their system. This is specific to certain ISP's that are still re-routing traffic due to this outage. Our systems are available and operational.
Affected components
Update timeline
- identified Mar 18, 2024, 10:09 PM UTC
Our alerting platform has picked up further issues relating to our Vodacom Link's that were diverted via another Under Sea Cable link. We will divert traffic via our redundant internet link to minimize issues experienced by clients. If your Hosted systems with IronTree are not on the new link, please contact [email protected] to assist with the free upgrade.
- monitoring Mar 18, 2024, 10:38 PM UTC
After some further testing, some clients may have issues accessing their system. This is specific to certain ISP's that are still re-routing traffic due to this outage. Our systems are available and operational.
- resolved Mar 19, 2024, 08:33 AM UTC
Issue has been resolved and our second line has been brought up.
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