IronTree incident

Microsoft April Patch Update breaks VPN Connections

Resolved after 6 days 5 hours, affecting IronTree VPC Hosting, on May 2, 2024.

monitoring May 02, 2024, 09:44 AM UTC

IronTree has been notified of some clients experiencing VPN issues. We have narrowed this down to a Microsoft Update Published in April affecting Windows 10 and Windows 11 systems. Please see the link below for the full article: https://www.theregister.com/2024/05/01/microsoft_windows_vpn_problems/#:~:text=Microsoft%20admits%20that%20April%27s%20Windows,and%20non%2Dsecurity%20preview%20updates. The issue affects both the April 2024 security (KB5036893 for Windows 11, KB5036892 for Windows 10) installations and non-security preview updates. Please remove these updates if you are experiencing this issue and contact [email protected] for any further assistance.

Started
May 02, 2024, 09:44 AM UTC
Resolved
May 08, 2024, 03:21 PM UTC
Duration
6d 5h
Detected by Pingoru
May 02, 2024, 09:44 AM UTC

Affected components

IronTree VPC Hosting

Update timeline

  1. monitoring May 02, 2024, 09:44 AM UTC

    IronTree has been notified of some clients experiencing VPN issues. We have narrowed this down to a Microsoft Update Published in April affecting Windows 10 and Windows 11 systems. Please see the link below for the full article: https://www.theregister.com/2024/05/01/microsoft_windows_vpn_problems/#:~:text=Microsoft%20admits%20that%20April%27s%20Windows,and%20non%2Dsecurity%20preview%20updates. The issue affects both the April 2024 security (KB5036893 for Windows 11, KB5036892 for Windows 10) installations and non-security preview updates. Please remove these updates if you are experiencing this issue and contact [email protected] for any further assistance.

  2. resolved May 08, 2024, 03:21 PM UTC

    This incident has been resolved.

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