IronTree incident

Major Internet Outage

Resolved after 8 hours 16 minutes, affecting IronTree VPC Hosting and IronTree Backup Storage and 1 more, on May 19, 2024.

resolved May 20, 2024, 08:01 AM UTC

The Connectivity Issues have been resolved and stable for the last 5 hours. We will be issuing an incident report supplied by our Datacenter for clients who require it. We apologize for any inconvenience caused.

Started
May 19, 2024, 11:45 PM UTC
Resolved
May 20, 2024, 08:01 AM UTC
Duration
8h 16m
Detected by Pingoru
May 19, 2024, 11:45 PM UTC

Affected components

IronTree VPC HostingIronTree Backup StorageIronTree Cloud Vault Object Storage

Update timeline

  1. investigating May 19, 2024, 11:45 PM UTC

    We are currently investigating a major internet outage.

  2. investigating May 20, 2024, 12:53 AM UTC

    Our Datacenter provider has confirmed a Outage Affecting connectivity.

  3. monitoring May 20, 2024, 01:58 AM UTC

    Our Internet lines are currently operational. We are monitoring.

  4. resolved May 20, 2024, 08:01 AM UTC

    The Connectivity Issues have been resolved and stable for the last 5 hours. We will be issuing an incident report supplied by our Datacenter for clients who require it. We apologize for any inconvenience caused.

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