IronTree incident

HDD Cluster Issue

Resolved after 15 hours 32 minutes, affecting IronTree VPC Hosting, on May 28, 2024.

resolved May 29, 2024, 05:30 AM UTC

This incident has been resolved and stable for the last 10 hours. Please contact [email protected] if you are still experiencing issues or if you require an incident report. We apologise again for any disruption of business this may have caused.

Started
May 28, 2024, 01:58 PM UTC
Resolved
May 29, 2024, 05:30 AM UTC
Duration
15h 32m
Detected by Pingoru
May 28, 2024, 01:58 PM UTC

Affected components

IronTree VPC Hosting

Update timeline

  1. investigating May 28, 2024, 01:58 PM UTC

    We are currently investigating a Partial outage on our HDD cluster. Please report any issues if you are running HDD's to [email protected]. We apologize for the inconvenience caused.

  2. identified May 28, 2024, 02:15 PM UTC

    We are busy working on a solution.

  3. monitoring May 28, 2024, 07:20 PM UTC

    A fix has been implemented and we are monitoring the affected systems. Please report any ongoing issues to [email protected]. An incident report will be generated for this issue. We apologise for any inconvenience caused.

  4. resolved May 29, 2024, 05:30 AM UTC

    This incident has been resolved and stable for the last 10 hours. Please contact [email protected] if you are still experiencing issues or if you require an incident report. We apologise again for any disruption of business this may have caused.

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