IronTree incident

IronTree SecureIT (Backup & Protect) Web Console is currently down

Resolved after 12 minutes, affecting IronTree Backup Web Console, on June 10, 2024.

identified Jun 10, 2024, 07:36 AM UTC

We can confirm the IronTree SecureIT Portal is operational again and connectivity to the web console has been restored.

Started
Jun 10, 2024, 07:24 AM UTC
Resolved
Jun 10, 2024, 07:36 AM UTC
Duration
12m
Detected by Pingoru
Jun 10, 2024, 07:24 AM UTC

Affected components

IronTree Backup Web Console

Update timeline

  1. identified Jun 10, 2024, 07:24 AM UTC

    Incident details: IronTree SecureIT(https://loveyourdata.za.irontree.cloud/) We are aware of the web console not responding and has been identified with our Service Provider. Further updates to follow. Components effected: IronTree SecureIT Portal there is currently no access to Backup Console and Backup Management. Backups are still running as expected.

  2. identified Jun 10, 2024, 07:36 AM UTC

    We can confirm the IronTree SecureIT Portal is operational again and connectivity to the web console has been restored.

  3. resolved Jun 10, 2024, 07:36 AM UTC

    This incident has been resolved.

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