IronTree incident

We are aware of intermittent internet connectivity to our hosting platform

Resolved after 1 hour 14 minutes, affecting IronTree VPC Hosting, on June 11, 2024.

resolved Jun 11, 2024, 02:30 PM UTC

The issue has been resolved and all internet connectivity is working again and apologise for any inconvenience caused. If you are still experiencing any connectivity issues please contact [email protected] so we can investigate further. Please request the Incident report from [email protected] if required.

Started
Jun 11, 2024, 01:16 PM UTC
Resolved
Jun 11, 2024, 02:30 PM UTC
Duration
1h 14m
Detected by Pingoru
Jun 11, 2024, 01:16 PM UTC

Affected components

IronTree VPC Hosting

Update timeline

  1. investigating Jun 11, 2024, 01:16 PM UTC

    We are aware of an intermittent connectivity to our hosted environment and are currently investigating the cause. We will post an update once we have identified the cause of the problem. We apologize for any inconvenience caused.

  2. monitoring Jun 11, 2024, 01:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2024, 02:30 PM UTC

    The issue has been resolved and all internet connectivity is working again and apologise for any inconvenience caused. If you are still experiencing any connectivity issues please contact [email protected] so we can investigate further. Please request the Incident report from [email protected] if required.

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