IronTree incident

IronTree SecureIT (Backup & Protect) Partial Outage

Resolved after 19 hours 2 minutes, affecting IronTree Backup Storage, on November 26, 2024.

investigating Nov 26, 2024, 02:41 PM UTC

We are currently experiencing a partial outage impacting our Acronis backup & Protect storage systems. Our team is actively working to resolve the issue.Some backup services may be temporarily unavailable. We apologize for any inconvenience caused, please reach out to our Support Team [email protected] for any questions.

Started
Nov 26, 2024, 02:41 PM UTC
Resolved
Nov 27, 2024, 09:44 AM UTC
Duration
19h 2m
Detected by Pingoru
Nov 26, 2024, 02:41 PM UTC

Affected components

IronTree Backup Storage

Update timeline

  1. investigating Nov 26, 2024, 02:41 PM UTC

    We are currently experiencing a partial outage impacting our Acronis backup & Protect storage systems. Our team is actively working to resolve the issue.Some backup services may be temporarily unavailable. We apologize for any inconvenience caused, please reach out to our Support Team [email protected] for any questions.

  2. resolved Nov 27, 2024, 09:44 AM UTC

    This incident was resolved yesterday at 17:00PM

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