Resolved after 45 minutes, affecting Repository and Workflows and 1 more, on March 9, 2026.
This incident has been resolved.
Affected components
RepositoryWorkflowsRepositoryWorkflows
Update timeline
- investigating Mar 09, 2026, 07:33 PM UTC
We are currently investigating an issue affecting Document OCR in Ironclad that is resulting in errors in Smart Import, Run AI, and Intake Agent (EAP). Our team is actively working to identify and resolve the problem.
- monitoring Mar 09, 2026, 07:45 PM UTC
Rate limits for document OCR were reached and adjusted to address the issue. We are continuing to monitor for any further issues.
- resolved Mar 09, 2026, 08:18 PM UTC
This incident has been resolved.
- resolved Mar 09, 2026, 08:18 PM UTC
This incident has been resolved.
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