Ironclad incident

Ironclad Regional Latency

Resolved after 3 hours 15 minutes, affecting Repository and Workflows and 1 more, on August 25, 2026.

resolved Aug 25, 2026, 05:08 PM UTC

Our team has deployed a fix and all users can now use their preferred language setting without experiencing latency or long load times.

Started
Aug 25, 2026, 01:53 PM UTC
Resolved
Aug 25, 2026, 05:08 PM UTC
Duration
3h 15m
Detected by Pingoru
Aug 25, 2026, 01:53 PM UTC

Affected components

RepositoryWorkflowsRepositoryWorkflows

Update timeline

  1. investigating Aug 25, 2026, 01:53 PM UTC

    Ironclad is experiencing an issue where customers residing outside of the U.S. may experience latency and long load times. We are actively investigating this issue and identifying a resolution.

  2. identified Aug 25, 2026, 03:39 PM UTC

    We have identified an issue with our preferred language settings that is causing latency and long load times when users switch their preferred language to anything other than English. Our team is working to implement a fix to resolve the issue.

  3. monitoring Aug 25, 2026, 04:49 PM UTC

    Our team has deployed a fix and all users can now use their preferred language setting without experiencing latency or long load times.

  4. resolved Aug 25, 2026, 05:08 PM UTC

    Our team has deployed a fix and all users can now use their preferred language setting without experiencing latency or long load times.

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