Ironclad incident
PDF -> docx conversion errors impacting Editor and Jurist on EU1
Minor Vendor's status page →
Resolved after 1 day 23 hours, affecting Workflows and Workflows, on March 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
WorkflowsWorkflows
Update timeline
- investigating Mar 10, 2026, 07:20 PM UTC
We are currently investigating an issue affecting PDF-to-DOCX conversion on EU1/Europe Production, resulting Jurist and the Ironclad Editor errors. Our team is actively working to identify and resolve the problem.
- monitoring Mar 11, 2026, 04:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 12, 2026, 06:22 PM UTC
PDF -> DOCX conversion has been resolved in EU1.
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