Ironclad experienced a minor incident on June 17, 2026 affecting Version Published and Repository and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 17, 2026, 04:30 PM UTC
Status: Monitoring End users reported that they are unable to access records within Ironclad Repository. We identified the issue and implemented a fix and now all users can view records as intended. Affected components Version Published (Operational) Custom Domains with SSL (Operational) Delivering Confirmation Emails to Signers (Operational) Generate PDF Records (Async) (Operational) Delivering Notification Emails to Users (Operational) Google Cloud Platform Google Cloud DNS (Operational) Google Cloud Platform Cloud Filestore (Operational) mailgun Outbound Delivery (Operational) Personalized Contracts Export (CSV) (Operational) Activity Export (CSV) (Operational) Google (Operational) Inbound (Operational) Editor (PDF) (Operational) Signers Export (CSV) (Operational) mailgun SMTP (Operational) Google Cloud Platform Google Kubernetes Engine (Operational) Google Cloud Platform Google Cloud SQL (Operational) Activity (All) (Operational) Acceptance Tracking via SMS (Operational) Request Complete (Operational) Generate PDF Records (On-Demand) (Operational) Box Uploads/Downloads (Operational) Repository (Operational) Capturing Acceptance (Operational) Editor (HTML) (Operational) Activity (Agreed) (Operational) Hosting Availability (Operational) SendGrid API v3 (Operational) Loading & Displaying Published Groups (Operational) Repository (Degraded performance) Workflows (Operational) Service Availability (Operational) Acceptance Tracking via Send (Operational) Share Records via Email (Operational) Scheduled Nightly Exports (Operational) Service Availability (Operational) AI Dependencies (Operational) Google Cloud Platform Cloud Key Management Service (Operational) Authentication (Operational) Email (Operational) Service Availability (Operational) Okta (Operational) Service Availability (Operational) Custom SSO (Operational) Authentication (OAuth 2.0) (Operational) Request Signed (Operational) Workflows (Operational) mailgun Inbound email processing (Operational) Google Cloud Platform Google Cloud Storage (Operational) Fetching & Rendering Dynamic Groups (Operational) SMS (Operational) SendGrid Event Webhook (Operational) 3rd Party Dependencies (Operational) Google Apps Drive (Operational) Request Sent (Operational)
- resolved Jun 17, 2026, 04:30 PM UTC
Status: Resolved End users reported that they are unable to access records within Ironclad Repository. We identified the issue and implemented a fix and now all users can view records as intended. Affected components Inbound (Operational) Service Availability (Operational) Hosting Availability (Operational) Custom SSO (Operational) SendGrid API v3 (Operational) Scheduled Nightly Exports (Operational) mailgun SMTP (Operational) Box Uploads/Downloads (Operational) Acceptance Tracking via SMS (Operational) Loading & Displaying Published Groups (Operational) Google Cloud Platform Cloud Key Management Service (Operational) Workflows (Operational) Version Published (Operational) Custom Domains with SSL (Operational) Generate PDF Records (Async) (Operational) Okta (Operational) Service Availability (Operational) 3rd Party Dependencies (Operational) Repository (Operational) Authentication (OAuth 2.0) (Operational) Google (Operational) AI Dependencies (Operational) Google Cloud Platform Google Cloud DNS (Operational) Google Cloud Platform Google Kubernetes Engine (Operational) Workflows (Operational) SMS (Operational) Personalized Contracts Export (CSV) (Operational) Authentication (Operational) Activity Export (CSV) (Operational) Fetching & Rendering Dynamic Groups (Operational) mailgun Inbound email processing (Operational) Google Cloud Platform Google Cloud Storage (Operational) mailgun Outbound Delivery (Operational) Activity (All) (Operational) Request Complete (Operational) Activity (Agreed) (Operational) SendGrid Event Webhook (Operational) Delivering Notification Emails to Users (Operational) Google Apps Drive (Operational) Google Cloud Platform Cloud Filestore (Operational) Google Cloud Platform Google Cloud SQL (Operational) Request Sent (Operational) Request Signed (Operational) Service Availability (Operational) Delivering Confirmation Emails to Signers (Operational) Generate PDF Records (On-Demand) (Operational) Service Availability (Operational) Capturing Acceptance (Operational) Signers Export (CSV) (Operational) Editor (PDF) (Operational) Editor (HTML) (Operational) Acceptance Tracking via Send (Operational) Share Records via Email (Operational) Repository (Operational) Email (Operational)