Ironclad experienced a minor incident on June 4, 2026 affecting Version Published and Repository and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 12:00 PM UTC
Status: Investigating API requests are experiencing intermittent 502 server error responses. Affected components mailgun SMTP (Operational) Google Cloud Platform Cloud Key Management Service (Operational) Activity (All) (Operational) Authentication (Operational) Version Published (Operational) Request Complete (Operational) SendGrid Event Webhook (Operational) Google (Operational) Editor (PDF) (Operational) Delivering Notification Emails to Users (Operational) Hosting Availability (Operational) Scheduled Nightly Exports (Operational) Google Cloud Platform Cloud Filestore (Operational) Google Cloud Platform Google Cloud SQL (Operational) Google Cloud Platform Google Cloud Storage (Operational) Service Availability (Operational) Capturing Acceptance (Operational) Activity Export (CSV) (Operational) Email (Operational) Service Availability (Operational) Repository (Degraded performance) Workflows (Operational) Authentication (OAuth 2.0) (Operational) Request Signed (Operational) Custom Domains with SSL (Operational) Activity (Agreed) (Operational) SendGrid API v3 (Operational) Google Apps Drive (Operational) Box Uploads/Downloads (Operational) mailgun Outbound Delivery (Operational) Request Sent (Operational) Signers Export (CSV) (Operational) Service Availability (Operational) Inbound (Operational) Delivering Confirmation Emails to Signers (Operational) Workflows (Degraded performance) Acceptance Tracking via SMS (Operational) Okta (Operational) Share Records via Email (Operational) Loading & Displaying Published Groups (Operational) Service Availability (Operational) AI Dependencies (Operational) 3rd Party Dependencies (Operational) Google Cloud Platform Google Kubernetes Engine (Operational) Personalized Contracts Export (CSV) (Operational) Acceptance Tracking via Send (Operational) mailgun Inbound email processing (Operational) Repository (Operational) SMS (Operational) Fetching & Rendering Dynamic Groups (Operational) Generate PDF Records (Async) (Operational) Generate PDF Records (On-Demand) (Operational) Editor (HTML) (Operational) Custom SSO (Operational) Google Cloud Platform Google Cloud DNS (Operational)
- resolved Jun 04, 2026, 03:07 PM UTC
Status: Resolved A fix has been implemented and the incident has been resolved. API requests are no longer receiving intermittent 502 error responses. Affected components Hosting Availability (Operational) AI Dependencies (Operational) mailgun SMTP (Operational) Google Cloud Platform Cloud Key Management Service (Operational) Workflows (Operational) Personalized Contracts Export (CSV) (Operational) Version Published (Operational) Inbound (Operational) Service Availability (Operational) Delivering Notification Emails to Users (Operational) Google Cloud Platform Google Cloud DNS (Operational) Repository (Operational) Activity (All) (Operational) Acceptance Tracking via SMS (Operational) Authentication (Operational) Activity (Agreed) (Operational) Scheduled Nightly Exports (Operational) Service Availability (Operational) Box Uploads/Downloads (Operational) Google Cloud Platform Google Cloud Storage (Operational) Capturing Acceptance (Operational) Custom Domains with SSL (Operational) Service Availability (Operational) Editor (HTML) (Operational) SendGrid Event Webhook (Operational) Share Records via Email (Operational) SMS (Operational) Signers Export (CSV) (Operational) Request Complete (Operational) Fetching & Rendering Dynamic Groups (Operational) Generate PDF Records (On-Demand) (Operational) SendGrid API v3 (Operational) mailgun Outbound Delivery (Operational) Activity Export (CSV) (Operational) Authentication (OAuth 2.0) (Operational) Editor (PDF) (Operational) Okta (Operational) Google Cloud Platform Google Kubernetes Engine (Operational) Google Cloud Platform Google Cloud SQL (Operational) Request Signed (Operational) Email (Operational) Google (Operational) Delivering Confirmation Emails to Signers (Operational) Generate PDF Records (Async) (Operational) Acceptance Tracking via Send (Operational) Google Apps Drive (Operational) mailgun Inbound email processing (Operational) Repository (Operational) Custom SSO (Operational) Loading & Displaying Published Groups (Operational) 3rd Party Dependencies (Operational) Google Cloud Platform Cloud Filestore (Operational) Workflows (Operational) Service Availability (Operational) Request Sent (Operational)