IONOS Cloud incident

Managed Kubernetes - Intermittent Control Plane Unavailability

Resolved after 12 hours 28 minutes, affecting Managed Kubernetes, on September 23, 2026.

resolved Sep 24, 2026, 05:43 AM UTC

The incident has been mitigated successfully at approx. 19:00 UTC, 23.09.2026. The teams involved are currently investigating the root cause and we will publish a report here once it is compiled.

Started
Sep 23, 2026, 05:15 PM UTC
Resolved
Sep 24, 2026, 05:43 AM UTC
Duration
12h 28m
Detected by Pingoru
Sep 23, 2026, 05:15 PM UTC

Affected components

Managed Kubernetes

Update timeline

  1. investigating Sep 23, 2026, 05:15 PM UTC

    We are currently experiencing control plane instability affecting our managed Kubernetes clusters. While existing application workloads continue to run normally, administrative and management capabilities are currently degraded. Our engineering team is actively working on a resolution, and we will provide updates as new information becomes available.

  2. identified Sep 23, 2026, 06:32 PM UTC

    We have successfully identified and mitigated a high-latency condition in our core storage infrastructure that temporarily impacted the responsiveness of the Kubernetes control plane. Our engineering team is currently executing a phased reconciliation and rollout process to gracefully restart the management instances and restore full functionality. Existing application workloads continue to run normally and remain unaffected.

  3. resolved Sep 24, 2026, 05:43 AM UTC

    The incident has been mitigated successfully at approx. 19:00 UTC, 23.09.2026. The teams involved are currently investigating the root cause and we will publish a report here once it is compiled.

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