Is IONOS Cloud down?
Last checked 3m ago2 active incidents: Network connectivity issues for some newly created, restart…, Issues with Support Phone Availability
IONOS Cloud is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.
Real-time IONOS Cloud status, recent outages, and incident history: pulled directly from IONOS Cloud's official status page at status.ionos.cloud every 5 minutes. Pingoru tracks 119 IONOS Cloud services and has captured 52 incidents in the last 90 days (97.85% uptime). Get email, Slack, Discord, or webhook alerts the moment IONOS Cloud reports a new incident, free for 3 monitors, no credit card.
Amazon Web ServicesActive incidents 2
- ComputeComputeComputeComputeComputeComputeComputeComputeComputeCompute
Timeline · 2 updates
- identified · Oct 28, 2026, 02:33 PM UTC
We have identified an issue in the network configuration layer of our compute hosts. In a small share of cases, a Cloud Server that is newly created, restarted or migrated to another host comes up without inbound and/or outbound network connectivity, while the server itself runs normally. Servers that have not been created, restarted or migrated since 22 October 2026 are not affected. Managed Kubernetes node pools can fail node maintenance or scaling for the same reason. Our teams are repairing the affected hosts and preparing a fix for the underlying component; new occurrences are possible until the fix is deployed. If one of your servers shows this behaviour, a stop/start does not restore connectivity; please contact our support with the server ID.
- monitoring · Oct 28, 2026, 05:34 PM UTC
The hosts affected by this issue have been repaired and connectivity has been restored for the servers reported to us. The rollout of the component that caused the issue has been paused. We continue to monitor the platform and will update this notice once the corrected component is in place on all hosts.
Latest: The hosts affected by this issue have been repaired and connectivity has been restored for the servers reported to us. The rollout of the component that caused the issue has been p…
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- Cloud Support
Timeline · 1 update
- identified · Oct 22, 2026, 12:36 PM UTC
We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support form.
Latest: We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve th…
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Recent outages & incidents
Past 90 days- Data Center Designer (DCD)Cloud APIProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioning
Timeline · 2 updates
- investigating · Oct 27, 2026, 08:54 AM UTC
Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API. Occasionally, connections may be lost in the direction of the Data Center Designer. Availability and accessibility of your virtual data center resources will remain unaffected. We will inform you as soon as the functionality has been restored.
- resolved · Oct 27, 2026, 10:58 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- ComputeComputeComputeComputeComputeComputeComputeComputeComputeCompute
Timeline · 2 updates
- identified · Oct 23, 2026, 10:44 AM UTC
We are rolling out a security update across our Compute infrastructure to address CVE-2026-99999. A runtime mitigation has already been applied to a large portion of our fleet, and we are now deploying the permanent kernel fix across all remaining hosts. The permanent fix is applied via live migration to avoid service disruption. In rare cases, virtual machines that cannot be live-migrated may experience a brief restart.
- resolved · Oct 25, 2026, 06:45 PM UTC
The security update for CVE-2026-99999 has been applied across our Compute infrastructure. All hosts are now protected. We will continue to monitor for any issues. If you experience any problems, please contact our support team.
Latest: The security update for CVE-2026-99999 has been applied across our Compute infrastructure. All hosts are now protected. We will continue to monitor for any issues. If you experienc…
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- Nextcloud Workspace
Timeline · 3 updates
- investigating · Oct 21, 2026, 12:57 PM UTC
We are currently investigating an issue with our Nextcloud Workspace.
- investigating · Oct 21, 2026, 12:59 PM UTC
We are continuing to investigate this issue.
- resolved · Oct 21, 2026, 04:59 PM UTC
Our Nextcloud-based services have been restored. As part of resolving the current PHP security vulnerability, we have preventively suspended all administrator accounts on your system that were changed and/or newly created within the last 24 hours. What does this mean for you? - Review required: Please check your system's user management for any unknown or suspicious accounts. - Reactivation: If you created a legitimate administrator account yourself in the last 24 hours that is now suspended, please briefly contact our support team so we can unlock it after verification.
Latest: Our Nextcloud-based services have been restored. As part of resolving the current PHP security vulnerability, we have preventively suspended all administrator accounts on your syst…
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- Managed KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged Kubernetes
Timeline · 5 updates
- investigating · Oct 16, 2026, 01:46 AM UTC
We are currently investigating an issue potentially affecting kube-api availability as well as issues when trying to schedule stateful workflows. Customers may experience delays in NodePool scaling and maintenance operations. Our engineering team is actively working to resolve the issue as quickly as possible. We will provide regular updates as new information becomes available.
- investigating · Oct 16, 2026, 01:48 AM UTC
We are continuing to investigate this issue.
- identified · Oct 16, 2026, 02:05 AM UTC
We have identified the source of the issue. Our Compute and MK8s Team have responded and are working on mitigation. We will keep this status page updated. We aim to publish the next update within 30 mins, or when we can share a significant update.
- monitoring · Oct 16, 2026, 02:22 AM UTC
Mitigation rollout is completed and all systems are operational again. We are setting this Incident into monitoring state and continue to observe the situation.
- resolved · Oct 16, 2026, 08:08 AM UTC
System are back running & stable now, this incident is resolved.
Latest: System are back running & stable now, this incident is resolved.
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- Cloud Support
Timeline · 2 updates
- identified · Oct 14, 2026, 04:12 PM UTC
We are currently experiencing intermittent issues with our phone system, which may prevent our agents from connecting to incoming calls. We are actively working with our vendor to resolve this as quickly as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support form.
- resolved · Oct 15, 2026, 02:22 PM UTC
The issue has been resolved and phone lines should operate normally again.
Latest: The issue has been resolved and phone lines should operate normally again.
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See the full IONOS Cloud outage history
28 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 119 components checked every 5 minutesThe longest incident in the last year, GPU Server Provisioning: Supply currently limited on June 18, 2026, ran for 95 days. 61 maintenance windows announced in the same period.
Most affected components, last 12 months
- Managed Kubernetes24
- Data Center Designer (DCD)19
- AI Model Hub17
- Provisioning16
- Network15
Latest incidents
- Network connectivity issues for some newly created, restarted or migrated Cloud Servers
We have identified an issue in the network configuration layer of our compute hosts. In a small share of cases, a Cloud Server that is newly created, restarted…
- Limited access to provisioning services
Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API. Occasionally, connections may be…
- Compute Host Security Update - Permanent Fix Rollout (CVE-2026-99999)
We are rolling out a security update across our Compute infrastructure to address CVE-2026-99999. A runtime mitigation has already been applied to a large…
- Started Oct 28, 2026, 02:33 PM UTC · ● 13h 35m
- Started Oct 27, 2026, 08:54 AM UTC · Resolved Oct 27, 2026, 10:58 AM UTC · 2h 4m
- Started Oct 23, 2026, 10:44 AM UTC · Resolved Oct 25, 2026, 06:45 PM UTC · 2d 8h
- Started Oct 22, 2026, 12:36 PM UTC · ● 6d 15h
- Started Oct 21, 2026, 12:57 PM UTC · Resolved Oct 21, 2026, 04:59 PM UTC · 4h 2m
- Started Oct 16, 2026, 01:46 AM UTC · Resolved Oct 16, 2026, 08:08 AM UTC · 6h 21m
- Started Oct 14, 2026, 04:12 PM UTC · Resolved Oct 15, 2026, 02:22 PM UTC · 22h 9m
- Started Oct 14, 2026, 06:50 AM UTC · Resolved Oct 14, 2026, 12:03 PM UTC · 5h 13m