IONOS Cloud incident

Intermittent access issues across multiple Cloud services

Ongoing since 09:45 AM UTC, affecting Data Center Designer (DCD) and Cloud API and 1 more.

monitoring Oct 30, 2026, 09:55 AM UTC

The DNS resolution issue has been resolved. All Cloud services are recovering. We are monitoring to confirm full restoration across all affected components.

Started: Oct 30, 2026, 09:45 AM UTC
Resolved: Ongoing
Duration: ● 20m
Detected by Pingoru: Oct 30, 2026, 09:45 AM UTC

Affected components

Data Center Designer (DCD)Cloud APICloudDNSMonitoring as a Service (MaaS)Content Delivery Network (CDN)

Update timeline

investigating Oct 30, 2026, 09:45 AM UTC

We are currently experiencing DNS resolution issues affecting access to multiple Cloud services. Existing workloads and running virtual machines are not affected. We are working with the responsible team to resolve the issue as quickly as possible and will provide an update shortly.
monitoring Oct 30, 2026, 09:55 AM UTC

The DNS resolution issue has been resolved. All Cloud services are recovering. We are monitoring to confirm full restoration across all affected components.

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