IONOS Cloud incident

Provisioning of MongoDB Playground and Business Edition Clusters unavailable

Minor Ongoing View vendor source →

IONOS Cloud is currently experiencing a minor incident affecting Database as a Service (DBaaS) and Provisioning, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 03:46 PM UTC
Resolved
Ongoing
Duration
● 2h 8m
Detected by Pingoru
Jun 12, 2026, 03:46 PM UTC

Affected components

Database as a Service (DBaaS)Provisioning

Update timeline

  1. investigating Jun 12, 2026, 03:46 PM UTC

    MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will update this status page as soon as this limitation is lifted. As an alternative, you can: - Provision your Playground or Business Edition cluster in another available location, or - Use MongoDB Enterprise Edition, which remains available in Frankfurt East.