Inxmail incident
Partial outage of functionalities in New Xperience and third services
Resolved after 55 minutes, affecting Web interface, on September 15, 2023.
All are services are back up and running. Queued jobs are currently being executed and delays should be resolved soon. Should you have any questions, please contact your account manager.
Affected components
Update timeline
- investigating Sep 15, 2023, 08:16 AM UTC
We are currently experiencing some technical difficulties. We will provide an update once the outage scope has been determined. Thank you for your understanding.
- identified Sep 15, 2023, 08:31 AM UTC
We have identified the root cause and are currently implenting necessary steps to return to full service. Please note that our export automation product is currently unavailable across all our products. Once again, thank you for your patience and understanding.
- resolved Sep 15, 2023, 09:12 AM UTC
All are services are back up and running. Queued jobs are currently being executed and delays should be resolved soon. Should you have any questions, please contact your account manager.
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