Intralinks Outage History
Intralinks is up right nowPingoru has recorded 50 incidents for Intralinks: 20 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 7 of 720 (1%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 1 | 3 of 744 (0%) |
| August 2026 | 5 | 6 of 744 (1%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 2 of 516 (0%) |
Incidents, newest first
Major October 6, 2026 DealCentre – Document Upload Issues 1h 30m EU
Started Oct 06, 2026, 10:23 AM UTC· resolved Oct 06, 2026, 11:53 AM UTC
- investigating Oct 06, 2026, 10:23 AM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- monitoring Oct 06, 2026, 11:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 11:53 AM UTC
This incident has been resolved.
Minor August 28, 2026 DealCentre and VDRPro- File slowness being investigated. 1h 38m Australia, New Zealand, Americas, Europe, Middle East and Africa, EU and 3 more
Started Aug 28, 2026, 03:01 PM UTC· resolved Aug 28, 2026, 04:39 PM UTC
- investigating Aug 28, 2026, 03:01 PM UTC
Slowness with DealCentre file uploading/downloading has been detected. Teams are investigating.
- investigating Aug 28, 2026, 03:02 PM UTC
We are continuing to investigate this issue.
- investigating Aug 28, 2026, 03:18 PM UTC
DealCentre and VDRPro file services (upload/download) slowness detected. Teams are investigating.
- monitoring Aug 28, 2026, 04:01 PM UTC
After file service reboots, we are seeing services restored to a healthy state. We are continuing to monitor system performance to ensure services remain stable.
- resolved Aug 28, 2026, 04:39 PM UTC
The incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Minor August 19, 2026 Intralinks VDRPro – Degraded Performance Affecting Document Alerts 57m Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom and 1 more
Started Aug 19, 2026, 05:51 AM UTC· resolved Aug 19, 2026, 06:49 AM UTC
- investigating Aug 19, 2026, 05:51 AM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- investigating Aug 19, 2026, 06:37 AM UTC
Our teams continue to investigate the issue and are working to restore normal service. We will provide further updates as additional information becomes available.
- resolved Aug 19, 2026, 06:49 AM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Major August 19, 2026 Intralinks VIA Pro – Access Disruption 2h 48m Europe, Middle East and Africa, North America and Rest of the World
Started Aug 19, 2026, 12:45 AM UTC· resolved Aug 19, 2026, 03:33 AM UTC
- investigating Aug 19, 2026, 12:45 AM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- identified Aug 19, 2026, 01:04 AM UTC
The cause of the issue has been identified, and a fix is actively being deployed. Thank you for your patience as we work to restore services.
- monitoring Aug 19, 2026, 01:04 AM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Aug 19, 2026, 03:33 AM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Major August 19, 2026 Intralinks VDRPro – Service Functionality Disruption 2h 58m Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom and 1 more
Started Aug 19, 2026, 12:35 AM UTC· resolved Aug 19, 2026, 03:33 AM UTC
- investigating Aug 19, 2026, 12:35 AM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- investigating Aug 19, 2026, 12:35 AM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- identified Aug 19, 2026, 12:58 AM UTC
The cause of the issue has been identified, and a fix is actively being deployed. Thank you for your patience as we work to restore services.
- monitoring Aug 19, 2026, 01:05 AM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Aug 19, 2026, 03:33 AM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Critical August 4, 2026 Global Service Disruption Affecting Virtual Data Room (VDR), DealCentre AI (DCAI), InvestorVision (IV), and Support360 49m Europe, Middle East and Africa, Australia, New Zealand, EU, Americas and 9 more
Started Aug 04, 2026, 08:41 AM UTC· resolved Aug 04, 2026, 09:30 AM UTC
- investigating Aug 04, 2026, 08:41 AM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- investigating Aug 04, 2026, 08:42 AM UTC
We are continuing to investigate this issue.
- investigating Aug 04, 2026, 09:16 AM UTC
Our teams continue to actively investigate the global service disruption affecting multiple products. We are working with the highest priority to identify the underlying cause and restore services as quickly as possible. We understand the impact this issue is having on our customers and sincerely appreciate your patience. We will provide further updates as soon as additional information becomes available.
- monitoring Aug 04, 2026, 09:28 AM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- monitoring Aug 04, 2026, 09:28 AM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Aug 04, 2026, 09:30 AM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Minor July 2, 2026 Unable to run reports and Usage tab errors 2h 33m Australia, New Zealand, Americas, Europe, Middle East and Africa, EU and 3 more
Started Jul 02, 2026, 11:56 AM UTC· resolved Jul 02, 2026, 02:29 PM UTC
- investigating Jul 02, 2026, 11:56 AM UTC
We are currently investigating this issue.
- investigating Jul 02, 2026, 12:46 PM UTC
We are continuing to investigate this issue.
- investigating Jul 02, 2026, 01:43 PM UTC
Our teams continue to investigate the issue. An update will be shared as soon as it becomes available.
- monitoring Jul 02, 2026, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 02, 2026, 02:29 PM UTC
This incident has been resolved.
Minor June 9, 2026 DealCentre Q&A Tab Issue 2m Americas, EU
Started Jun 09, 2026, 09:31 PM UTC· resolved Jun 09, 2026, 09:34 PM UTC
- investigating Jun 09, 2026, 09:31 PM UTC
We are currently investigating an issue where the Q&A tab functionality in DealCentre is slow or not working at all.
- resolved Jun 09, 2026, 09:34 PM UTC
We have identified the issue and fix will be put in place shortly.
Minor May 26, 2026 VDR : Unable to add and upload documents to the exchanges 1h 49m Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom and 1 more
Started May 26, 2026, 11:32 AM UTC· resolved May 26, 2026, 01:21 PM UTC
- investigating May 26, 2026, 11:32 AM UTC
We are currently investigating this issue.
- identified May 26, 2026, 11:59 AM UTC
The issue has been identified and a fix is being implemented.
- identified May 26, 2026, 12:52 PM UTC
Our teams continue to work on resolving the issue. An update will be shared as soon as it becomes available.
- monitoring May 26, 2026, 01:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2026, 01:21 PM UTC
This incident has been resolved.
Minor April 8, 2026 DealCentre - Intermittent slowness 6h 11m Americas, EU
Started Apr 08, 2026, 04:01 PM UTC· resolved Apr 08, 2026, 10:12 PM UTC
- investigating Apr 08, 2026, 04:01 PM UTC
We are currently investigating slowness with DealCentre. Teams are investigating the issue. We will provide updates as more information becomes available.
- identified Apr 08, 2026, 05:06 PM UTC
The issue has been identified and we are currently working on a resolution. Thank you for your patience as we continue efforts to restore services.
- identified Apr 08, 2026, 05:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 08, 2026, 07:32 PM UTC
A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- monitoring Apr 08, 2026, 10:12 PM UTC
The incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
- resolved Apr 08, 2026, 10:12 PM UTC
This incident has been resolved.
Minor April 1, 2026 InvestorVision – Bulk Upload Processing Delays Affecting Multiple Clients 1h 2m EU, US, US AWS Cloud, SS&C Cloud
Started Apr 01, 2026, 11:57 PM UTC· resolved Apr 02, 2026, 01:00 AM UTC
- investigating Apr 01, 2026, 11:57 PM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- identified Apr 02, 2026, 12:39 AM UTC
The cause of the issue has been identified, and a fix is actively being deployed. Thank you for your patience as we work to restore services.
- resolved Apr 02, 2026, 01:00 AM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Minor March 31, 2026 OCR service - document scanning - is down for all products at this time. 4h 21m Europe, Middle East and Africa, Australia, New Zealand, EU, Europe, Middle East and Africa and 20 more
Started Mar 31, 2026, 02:44 PM UTC· resolved Mar 31, 2026, 07:06 PM UTC
- identified Mar 31, 2026, 02:44 PM UTC
The issue has been identified and we are currently working on a fix.
- monitoring Mar 31, 2026, 06:11 PM UTC
A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Mar 31, 2026, 07:06 PM UTC
The incident has been resolved, and all OCR services are operating normally for all products. We appreciate your patience and understanding while we worked to restore service.
Major February 24, 2026 Intralinks applications were experiencing issues accessing Intralinks services. 1h 3m Europe, Middle East and Africa, EU, Europe, Middle East and Africa, Americas and 11 more
Started Feb 24, 2026, 09:49 PM UTC· resolved Feb 24, 2026, 10:52 PM UTC
- investigating Feb 24, 2026, 09:49 PM UTC
We are currently investigating a network issue where it affects access to Intralinks services.
- resolved Feb 24, 2026, 10:52 PM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Notice February 10, 2026 Intralinks services were unavailable 16h
Started Feb 10, 2026, 09:30 AM UTC· resolved Feb 11, 2026, 01:30 AM UTC
- resolved Feb 11, 2026, 03:45 AM UTC
Intralinks services experienced an interruption between 20:30 and 20:43, resulting in a total duration of approximately 13 minutes. Service functionality was subsequently restored, and all systems have remained stable since recovery.
Notice February 5, 2026 Users are not receiving code via SMS when resetting password or logging into Intralinks Applications. 2h 29m Login Services
Started Feb 05, 2026, 07:37 PM UTC· resolved Feb 05, 2026, 10:06 PM UTC
- investigating Feb 05, 2026, 07:37 PM UTC
We are currently investigating this issue.
- identified Feb 05, 2026, 08:07 PM UTC
We’ve identified the issue and are currently investigating and working with the vendor on a resolution. Thank you for your patience as we continue efforts to restore services.
- identified Feb 05, 2026, 08:50 PM UTC
We are continuing to work with the vendor on a resolution. For assistance with logging in, please contact Intralinks Technical Support.
- monitoring Feb 05, 2026, 09:59 PM UTC
A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- monitoring Feb 05, 2026, 10:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 05, 2026, 10:06 PM UTC
The incident has been declared resolved, and all services are operating normally. We appreciate your patience and understanding while we worked with our vendors to restore service.
Major December 22, 2025 VDRPro PDF Download Issues with US Mount Exchanges 10h 3m Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom and 1 more
Started Dec 22, 2025, 04:58 AM UTC· resolved Dec 22, 2025, 03:02 PM UTC
- investigating Dec 22, 2025, 04:58 AM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- investigating Dec 22, 2025, 05:59 AM UTC
The issue persists, and our teams remain actively engaged in investigating the cause and working toward a resolution. Updates will be shared as progress is made.
- investigating Dec 22, 2025, 08:07 AM UTC
We are continuing to investigate this issue.
- investigating Dec 22, 2025, 09:58 AM UTC
The issue still persists, Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- investigating Dec 22, 2025, 01:13 PM UTC
Support teams actively investigating the issue on the bridge call to determine the cause and implement a resolution. Unfortunately there is no ETA on the resolution. We are engaging multiple engineers to look into this issue, will provide an update once available.
- monitoring Dec 22, 2025, 02:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 22, 2025, 03:02 PM UTC
This incident has been resolved.
Major November 18, 2025 Reports of issues accessing InvestorVision services 23m EU, US, US AWS Cloud, SS&C Cloud
Started Nov 18, 2025, 02:37 PM UTC· resolved Nov 18, 2025, 03:01 PM UTC
- investigating Nov 18, 2025, 02:37 PM UTC
We are investigating the issues against reports of a major CloudFlare outage.
- investigating Nov 18, 2025, 02:51 PM UTC
We are continuing to investigate this issue.
- resolved Nov 18, 2025, 03:01 PM UTC
The incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Major November 17, 2025 Intralinks Platform access issues 40m Europe, Middle East and Africa, Australia, New Zealand, EU, Europe, Middle East and Africa and 18 more
Started Nov 17, 2025, 04:07 PM UTC· resolved Nov 17, 2025, 04:48 PM UTC
- investigating Nov 17, 2025, 04:07 PM UTC
We are receiving reports of VDR access issues. We are currently investigating. Thank you for your patience as we work through this issue.
- investigating Nov 17, 2025, 04:22 PM UTC
We are receiving reports of multiple applications being affected. We are still investigating the issue. We will provide updates as more information becomes available.
- investigating Nov 17, 2025, 04:26 PM UTC
We are continuing to investigate this issue.
- identified Nov 17, 2025, 04:43 PM UTC
We’ve identified the issue and are currently working on a fix. Thank you for your patience as we continue efforts to restore services.
- resolved Nov 17, 2025, 04:48 PM UTC
The incident appears to have been resolved. All services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Minor October 30, 2025 VDRPro - OTP email delivery is currently impacted for some users. 1h 44m United Kingdom, North America and the Rest of the World
Started Oct 30, 2025, 04:53 PM UTC· resolved Oct 30, 2025, 06:38 PM UTC
- investigating Oct 30, 2025, 04:53 PM UTC
We’re currently investigating a potential issue affecting OTP email delivery with VDRPro. Our teams are working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience.
- investigating Oct 30, 2025, 05:51 PM UTC
Our teams continue to investigate the issue impacting OTP notifications for VDRPro. We are actively working to diagnose the problem and implement a solution. We will share further updates as progress is made
- resolved Oct 30, 2025, 06:38 PM UTC
Services are operating normally. Thank you for your patience while we investigated this issue.
Notice October 25, 2025 InvestorVision unavailable for US AWS Cloud 2h 42m US AWS Cloud
Started Oct 25, 2025, 03:46 PM UTC· resolved Oct 25, 2025, 06:28 PM UTC
- investigating Oct 25, 2025, 03:46 PM UTC
Support teams are currently investigating the issue. We will provide an update based on our findings; we understand how important the service is to your organization, we apologize for any inconvenience.
- identified Oct 25, 2025, 04:08 PM UTC
InvestorVision is available but services are degraded. Teams are continuing to work with the vendor to restore services completely. Thank you for your patience as we continue to work on this issue.
- identified Oct 25, 2025, 04:30 PM UTC
Currently, only file services (upload/download) in InvestorVision are impacted. Our teams are working diligently to resolve the issue and will provide an update as soon as it's available.
- identified Oct 25, 2025, 05:30 PM UTC
Our teams are actively collaborating with AWS to restore file services. We appreciate your continued patience as we work to resolve the issue.
- resolved Oct 25, 2025, 06:28 PM UTC
The file services for InvestorVision in this region has been fully restored. Thank you for your patience as we worked to resolve this issue.
Major October 11, 2025 Multiple clients are unable to access services.intralinks.com. 1h 19m Australia, New Zealand
Started Oct 11, 2025, 02:43 PM UTC· resolved Oct 11, 2025, 04:03 PM UTC
- investigating Oct 11, 2025, 02:43 PM UTC
Following DNSSEC implementation on 11th October, some clients are experiencing DNS validation issues when accessing services.intralinks.com. Configuration updates are currently being implemented with our DNS provider to resolve this issue.
- resolved Oct 11, 2025, 04:03 PM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Notice October 7, 2025 VDRPro Intermittent Slowness 45m Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom and 1 more
Started Oct 07, 2025, 06:10 PM UTC· resolved Oct 07, 2025, 06:56 PM UTC
- investigating Oct 07, 2025, 06:10 PM UTC
We are currently investigating an issue with slowness when accessing VDRs.
- identified Oct 07, 2025, 06:39 PM UTC
We’ve identified the root cause of the issue and are actively working on a solution.
- monitoring Oct 07, 2025, 06:53 PM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Oct 07, 2025, 06:56 PM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Major September 17, 2025 VDRPro Service Disruption – DE02 Exchanges & File Transfer Impacted 2m Europe, Middle East and Africa
Started Sep 17, 2025, 04:18 AM UTC· resolved Sep 17, 2025, 04:20 AM UTC
- investigating Sep 17, 2025, 04:18 AM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- resolved Sep 17, 2025, 04:20 AM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Minor September 8, 2025 DealCentre file upload issue for Germany 4m EU
Started Sep 08, 2025, 04:53 PM UTC· resolved Sep 08, 2025, 04:57 PM UTC
- investigating Sep 08, 2025, 04:53 PM UTC
Our team is actively investigating the issue. We will provide updates as more information becomes available.
- monitoring Sep 08, 2025, 04:55 PM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Sep 08, 2025, 04:57 PM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Major September 8, 2025 VIA Services Are Degraded 31m Europe, Middle East and Africa, North America and Rest of the World
Started Sep 08, 2025, 02:21 PM UTC· resolved Sep 08, 2025, 02:52 PM UTC
- investigating Sep 08, 2025, 02:21 PM UTC
We are currently investigating this issue.
- investigating Sep 08, 2025, 02:26 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 08, 2025, 02:48 PM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Sep 08, 2025, 02:52 PM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.