Intralinks incident

DealCentre and VDRPro- File slowness being investigated.

Minor Resolved View vendor source →

Intralinks experienced a minor incident on August 28, 2026 affecting Australia, New Zealand and Americas and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 03:01 PM UTC
Resolved
Aug 28, 2026, 04:39 PM UTC
Duration
1h 38m
Detected by Pingoru
Aug 28, 2026, 03:01 PM UTC

Affected components

Australia, New ZealandAmericasEurope, Middle East and AfricaEUEast AsiaUnited KingdomNorth America and the Rest of the World

Update timeline

  1. investigating Aug 28, 2026, 03:01 PM UTC

    Slowness with DealCentre file uploading/downloading has been detected. Teams are investigating.

  2. investigating Aug 28, 2026, 03:02 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 28, 2026, 03:18 PM UTC

    DealCentre and VDRPro file services (upload/download) slowness detected. Teams are investigating.

  4. monitoring Aug 28, 2026, 04:01 PM UTC

    After file service reboots, we are seeing services restored to a healthy state. We are continuing to monitor system performance to ensure services remain stable.

  5. resolved Aug 28, 2026, 04:39 PM UTC

    The incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.