Intralinks incident

VDRPro PDF Download Issues with US Mount Exchanges

Major Resolved View vendor source →

Intralinks experienced a major incident on December 22, 2025 affecting Australia, New Zealand and Europe, Middle East and Africa and 1 more component, lasting 10h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 04:58 AM UTC
Resolved
Dec 22, 2025, 03:02 PM UTC
Duration
10h 3m
Detected by Pingoru
Dec 22, 2025, 04:58 AM UTC

Affected components

Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World

Update timeline

  1. investigating Dec 22, 2025, 04:58 AM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  2. investigating Dec 22, 2025, 05:59 AM UTC

    The issue persists, and our teams remain actively engaged in investigating the cause and working toward a resolution. Updates will be shared as progress is made.

  3. investigating Dec 22, 2025, 08:07 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 22, 2025, 09:58 AM UTC

    The issue still persists, Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  5. investigating Dec 22, 2025, 01:13 PM UTC

    Support teams actively investigating the issue on the bridge call to determine the cause and implement a resolution. Unfortunately there is no ETA on the resolution. We are engaging multiple engineers to look into this issue, will provide an update once available.

  6. monitoring Dec 22, 2025, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Dec 22, 2025, 03:02 PM UTC

    This incident has been resolved.