Intralinks Outage History

Intralinks is up right now

Intralinks had 47 outages in the last 2 years totaling 40h 50m of downtime — averaging 1.9 incidents per month.

There were 47 Intralinks outages since June 7, 2024 totaling 40h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.intralinks.com

Notice June 2, 2025

Some InvestorVision Users Experiencing Access Issues

Detected by Pingoru
Jun 02, 2025, 06:52 PM UTC
Resolved
Jun 02, 2025, 07:42 PM UTC
Duration
49m
Affected: SS&C Cloud
Timeline · 2 updates
  1. identified Jun 02, 2025, 06:52 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 02, 2025, 07:42 PM UTC

    The issue has been resolved and services have been restored.

Read the full incident report →

Major May 29, 2025

VDRPro Upload and Download Functionality Issues

Detected by Pingoru
May 29, 2025, 01:55 AM UTC
Resolved
May 29, 2025, 02:11 AM UTC
Duration
16m
Affected: North America and the Rest of the World
Timeline · 3 updates
  1. investigating May 29, 2025, 01:55 AM UTC

    We are currently investigating the issue.

  2. identified May 29, 2025, 02:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 29, 2025, 02:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 9, 2025

Intralinks Services Briefly Unavailable

Detected by Pingoru
May 09, 2025, 01:27 AM UTC
Resolved
May 08, 2025, 11:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved May 09, 2025, 01:27 AM UTC

    Intralinks services experienced a brief period of unavailability, affecting multiple products globally. The issue was quickly identified and resolved by our engineering team. Full functionality was restored shortly after the issue was detected. We apologize for any inconvenience this may have caused and appreciate your patience.

Read the full incident report →

Major May 5, 2025

VDRs are inaccessible

Detected by Pingoru
May 05, 2025, 03:52 PM UTC
Resolved
May 04, 2025, 06:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 05, 2025, 03:52 PM UTC

    System error accessing exchanges - issue was resolved by restarting key services.

Read the full incident report →

Critical April 30, 2025

Multiple Products are down

Detected by Pingoru
Apr 30, 2025, 05:23 AM UTC
Resolved
Apr 30, 2025, 07:11 AM UTC
Duration
1h 48m
Affected: Europe, Middle East and AfricaAustralia, New ZealandEUEurope, Middle East and AfricaNorth AmericaAmericasNorth America and Rest of the WorldEurope, Middle East and AfricaUSNorth AmericaEurope, Middle East and AfricaEurope, Middle East and AfricaEUEast AsiaNorth AmericaUnited KingdomNorth America and the Rest of the WorldSecurityHub
Timeline · 5 updates
  1. investigating Apr 30, 2025, 05:23 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 30, 2025, 05:59 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 30, 2025, 06:56 AM UTC

    We are still continuing to investigate this issue.

  4. monitoring Apr 30, 2025, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 30, 2025, 07:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2025

VDR Pro Intermittent File add and replace issue

Detected by Pingoru
Mar 25, 2025, 12:07 PM UTC
Resolved
Mar 25, 2025, 01:16 PM UTC
Duration
1h 8m
Affected: Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 5 updates
  1. investigating Mar 25, 2025, 12:07 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 25, 2025, 12:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 25, 2025, 01:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 25, 2025, 01:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 25, 2025, 01:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 6, 2025

Non-SSO User Login Issue

Detected by Pingoru
Mar 06, 2025, 03:42 AM UTC
Resolved
Mar 06, 2025, 03:42 AM UTC
Duration
—
Affected: Australia, New Zealand
Timeline · 1 update
  1. resolved Mar 06, 2025, 03:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 26, 2025

VDRPro intermittent connectivity issue

Detected by Pingoru
Feb 26, 2025, 08:10 PM UTC
Resolved
Feb 26, 2025, 08:48 PM UTC
Duration
37m
Affected: Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 3 updates
  1. investigating Feb 26, 2025, 08:10 PM UTC

    We are currently investigating the issue where VDRPro is intermittently not responding.

  2. identified Feb 26, 2025, 08:39 PM UTC

    The issue has been identified and the appropriate services are being restarted.

  3. resolved Feb 26, 2025, 08:48 PM UTC

    This incident has been resolved. Teams will continue to monitor the situation.

Read the full incident report →

Critical February 26, 2025

VDRPro is unavailable

Detected by Pingoru
Feb 26, 2025, 05:44 PM UTC
Resolved
Feb 26, 2025, 06:14 PM UTC
Duration
30m
Affected: Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 3 updates
  1. investigating Feb 26, 2025, 05:44 PM UTC

    We are currently investigating the issue.

  2. monitoring Feb 26, 2025, 06:11 PM UTC

    Services have been restarted. We are monitoring.

  3. resolved Feb 26, 2025, 06:14 PM UTC

    This incident is resolved.

Read the full incident report →

Minor February 19, 2025

US InvestorVision Users Unable to Upload Documents

Detected by Pingoru
Feb 19, 2025, 10:58 PM UTC
Resolved
Feb 19, 2025, 11:18 PM UTC
Duration
19m
Affected: US
Timeline · 2 updates
  1. investigating Feb 19, 2025, 10:58 PM UTC

    We are currently investigating the issue.

  2. resolved Feb 19, 2025, 11:18 PM UTC

    Document uploads appear to be working after a restart of a component has taken place, we are currently monitoring the issue.

Read the full incident report →

Notice December 12, 2024

VDR Pro and VIA Pro are intermittently available.

Detected by Pingoru
Dec 12, 2024, 06:17 PM UTC
Resolved
Dec 12, 2024, 06:54 PM UTC
Duration
36m
Affected: North America and Rest of the WorldNorth America and the Rest of the World
Timeline · 3 updates
  1. investigating Dec 12, 2024, 06:17 PM UTC

    Teams are investigating the issue.

  2. monitoring Dec 12, 2024, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 12, 2024, 06:54 PM UTC

    Tentative all clear has been issued. We are closely monitoring.

Read the full incident report →

Notice December 12, 2024

VIA Pro and VDR are unavailable

Detected by Pingoru
Dec 12, 2024, 04:53 PM UTC
Resolved
Dec 12, 2024, 05:15 PM UTC
Duration
22m
Affected: Europe, Middle East and AfricaAustralia, New ZealandNorth America and Rest of the WorldNorth America and the Rest of the World
Timeline · 4 updates
  1. investigating Dec 12, 2024, 04:53 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 12, 2024, 04:57 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 12, 2024, 05:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2024, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2024

InvestorVision File Upload and Download Services Unavailable in the United States

Detected by Pingoru
Nov 18, 2024, 01:09 AM UTC
Resolved
Nov 18, 2024, 04:12 AM UTC
Duration
3h 3m
Affected: US
Timeline · 3 updates
  1. investigating Nov 18, 2024, 01:09 AM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2024, 01:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 18, 2024, 04:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 14, 2024

VDRPro Exchange Outage in APAC

Detected by Pingoru
Nov 14, 2024, 06:15 AM UTC
Resolved
Nov 14, 2024, 06:35 AM UTC
Duration
20m
Affected: Australia, New Zealand
Timeline · 4 updates
  1. investigating Nov 14, 2024, 04:32 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 14, 2024, 04:36 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 14, 2024, 04:37 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Nov 14, 2024, 04:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 22, 2024

Via Pro not loading properly

Detected by Pingoru
Oct 22, 2024, 08:41 PM UTC
Resolved
Oct 22, 2024, 09:20 PM UTC
Duration
38m
Affected: Europe, Middle East and AfricaNorth America and Rest of the World
Timeline · 3 updates
  1. investigating Oct 22, 2024, 08:41 PM UTC

    Teams are currently investigating this issue.

  2. identified Oct 22, 2024, 09:03 PM UTC

    The issue has been identified. Teams are currently working on a solution.

  3. resolved Oct 22, 2024, 09:20 PM UTC

    Tokens refreshed and services restarted. The application is now working normally.

Read the full incident report →

Major October 3, 2024

Intermittent Inaccessibility of InvestorVision Portal Reported by Multiple Clients in Germany and the United States

Detected by Pingoru
Oct 03, 2024, 12:22 AM UTC
Resolved
Oct 03, 2024, 12:36 AM UTC
Duration
14m
Affected: EUUS
Timeline · 3 updates
  1. investigating Oct 03, 2024, 12:22 AM UTC

    We are currently investigating this issue.

  2. identified Oct 03, 2024, 12:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 03, 2024, 12:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 24, 2024

The VDRPro upload and download document services were unavailable

Detected by Pingoru
Aug 24, 2024, 01:11 AM UTC
Resolved
Aug 24, 2024, 01:28 AM UTC
Duration
17m
Affected: Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 3 updates
  1. investigating Aug 24, 2024, 01:11 AM UTC

    We are currently investigating the issue.

  2. investigating Aug 24, 2024, 01:19 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 24, 2024, 01:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 14, 2024

Unable to upload and download files on JP Mount Point Exchanges

Detected by Pingoru
Aug 14, 2024, 01:32 PM UTC
Resolved
Aug 14, 2024, 03:59 PM UTC
Duration
2h 27m
Affected: East Asia
Timeline · 5 updates
  1. investigating Aug 14, 2024, 01:32 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 14, 2024, 02:25 PM UTC

    This is an intermittent issue and we are continuing to investigate it.

  3. investigating Aug 14, 2024, 03:21 PM UTC

    Teams are investigating a potential fix.

  4. monitoring Aug 14, 2024, 03:46 PM UTC

    A fix has been implemented and we are monitoring the issue.

  5. resolved Aug 14, 2024, 03:59 PM UTC

    The issue has been resolved. Teams will continue to monitor for any re-occurrence.

Read the full incident report →

Critical July 29, 2024

VDR Pro and VIA Pro are inaccessible

Detected by Pingoru
Jul 29, 2024, 08:40 AM UTC
Resolved
Jul 29, 2024, 10:50 AM UTC
Duration
2h 10m
Affected: Europe, Middle East and AfricaAustralia, New ZealandNorth America and Rest of the WorldEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 6 updates
  1. investigating Jul 29, 2024, 08:40 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 29, 2024, 09:18 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 29, 2024, 09:24 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jul 29, 2024, 09:58 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 29, 2024, 10:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 29, 2024, 10:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 10, 2024

VDR is down

Detected by Pingoru
Jun 10, 2024, 07:19 AM UTC
Resolved
Jun 10, 2024, 08:29 AM UTC
Duration
1h 9m
Affected: Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World
Timeline · 3 updates
  1. investigating Jun 10, 2024, 07:19 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 10, 2024, 07:36 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 10, 2024, 08:29 AM UTC

    A fix has been implemented and the issue is resolved.

Read the full incident report →