Intralinks Outage History

Intralinks is up right now

Pingoru has recorded 50 incidents for Intralinks: 20 in the last 12 months and 6 in the last 90 days.

Source: status.intralinks.com

50incidents recorded
20last 12 months
6last 90 days
3 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Intralinks in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202627 of 720 (1%)
May 202612 of 744 (0%)
June 202610 of 720 (0%)
July 202613 of 744 (0%)
August 202656 of 744 (1%)
September 202600 of 720 (0%)
October 202612 of 586 (0%)

Incidents, newest first

Major September 5, 2025 Multiple clients reported missing Deals in Dealcentre 50m EU

Started Sep 05, 2025, 08:49 AM UTC· resolved Sep 05, 2025, 09:40 AM UTC

  1. investigating Sep 05, 2025, 08:49 AM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  2. identified Sep 05, 2025, 09:36 AM UTC

    The cause of the issue has been identified, and a fix is actively being deployed. Thank you for your patience as we work to restore services.

  3. resolved Sep 05, 2025, 09:40 AM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Major August 21, 2025 VDRPro is inaccessible for all clients 7m Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom and 1 more

Started Aug 21, 2025, 07:27 AM UTC· resolved Aug 21, 2025, 07:34 AM UTC

  1. investigating Aug 21, 2025, 07:27 AM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  2. resolved Aug 21, 2025, 07:34 AM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

Read the full incident report →

Major August 8, 2025 VDRPro and VIAPro – Global Download Issue Impacting All Regions 26m Europe, Middle East and Africa, Australia, New Zealand, North America and Rest of the World, Europe, Middle East and Africa and 3 more

Started Aug 08, 2025, 07:16 AM UTC· resolved Aug 08, 2025, 07:43 AM UTC

  1. investigating Aug 08, 2025, 07:16 AM UTC

    We are currently investigating this issue.

  2. identified Aug 08, 2025, 07:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 08, 2025, 07:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 25, 2025 InvestorVision – Blank Page After Logging in and Accessing Document Links – EU, US

Started Jul 25, 2025, 03:12 AM UTC· resolved Jul 25, 2025, 03:12 AM UTC

  1. resolved Jul 25, 2025, 03:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 18, 2025 VDRPro is currently inaccessible to multiple clients 23h 37m Australia, New Zealand, Europe, Middle East and Africa, East Asia, North America and the Rest of the World

Started Jul 18, 2025, 05:45 AM UTC· resolved Jul 19, 2025, 05:23 AM UTC

  1. investigating Jul 18, 2025, 05:45 AM UTC

    We are currently investigating this issue.

  2. identified Jul 18, 2025, 06:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 18, 2025, 08:52 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 18, 2025, 08:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 18, 2025, 02:20 PM UTC

    We are still reviewing and monitoring the issue as this is happening in only certain regions of the world.

  6. monitoring Jul 18, 2025, 03:57 PM UTC

    We have additional customers are reporting issues connecting to certain Intralinks sites. This is due to recent DNS changes that have not yet propagated across all Internet Service Providers (ISPs).

  7. monitoring Jul 18, 2025, 04:58 PM UTC

    The underlying incident has been resolved. All services are available and we will continue to monitor as Internet Service Providers continue to update their records.

  8. resolved Jul 19, 2025, 05:23 AM UTC

    The issue is now resolved.

Read the full incident report →

Critical July 16, 2025 VDR and Via Pro slow or unavailable 19m

Started Jul 16, 2025, 06:40 PM UTC· resolved Jul 16, 2025, 07:00 PM UTC

  1. resolved Jul 16, 2025, 06:40 PM UTC

    Users reported slow functionality or the inability to access workspaces and data rooms. Services were restarted. All functionality has been restored.

Read the full incident report →

Notice June 16, 2025 Email notifications for all products and services are currently unavailable. 2h 25m Europe, Middle East and Africa, Australia, New Zealand, EU, Europe, Middle East and Africa and 18 more

Started Jun 16, 2025, 06:45 PM UTC· resolved Jun 16, 2025, 09:11 PM UTC

  1. investigating Jun 16, 2025, 07:46 PM UTC

    We are working with our third-party email vendor on this issue.

  2. identified Jun 16, 2025, 08:18 PM UTC

    The issue has been identified. We are continuing to work with our third-party vendor.

  3. identified Jun 16, 2025, 08:44 PM UTC

    We are continuing to work with our third-party email vendor on this issue.

  4. monitoring Jun 16, 2025, 08:52 PM UTC

    Services have been restored. Email notifications are processing and email notifications will be delayed. We are monitoring the email queue to ensure all emails are processed.

  5. resolved Jun 16, 2025, 09:11 PM UTC

    Email services are fully restored. All backlogged emails have been processed. The service is now back to normal operation.

Read the full incident report →

Notice June 13, 2025 VDR File Download Issue for German based VDRs 1h 11m Europe, Middle East and Africa

Started Jun 13, 2025, 03:11 PM UTC· resolved Jun 13, 2025, 04:22 PM UTC

  1. investigating Jun 13, 2025, 03:11 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 13, 2025, 03:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 13, 2025, 03:29 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 13, 2025, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 13, 2025 VDRPro Download and View Functionality Issues 15m Europe, Middle East and Africa

Started Jun 13, 2025, 11:19 AM UTC· resolved Jun 13, 2025, 11:34 AM UTC

  1. investigating Jun 13, 2025, 11:19 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 13, 2025, 11:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 13, 2025, 11:29 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 13, 2025, 11:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 2, 2025 Some InvestorVision Users Experiencing Access Issues 49m SS&C Cloud

Started Jun 02, 2025, 06:52 PM UTC· resolved Jun 02, 2025, 07:42 PM UTC

  1. identified Jun 02, 2025, 06:52 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 02, 2025, 07:42 PM UTC

    The issue has been resolved and services have been restored.

Read the full incident report →

Major May 29, 2025 VDRPro Upload and Download Functionality Issues 16m North America and the Rest of the World

Started May 29, 2025, 01:55 AM UTC· resolved May 29, 2025, 02:11 AM UTC

  1. investigating May 29, 2025, 01:55 AM UTC

    We are currently investigating the issue.

  2. identified May 29, 2025, 02:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 29, 2025, 02:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2025 Intralinks Services Briefly Unavailable –

Started May 08, 2025, 11:00 AM UTC· resolved May 08, 2025, 11:00 AM UTC

  1. resolved May 09, 2025, 01:27 AM UTC

    Intralinks services experienced a brief period of unavailability, affecting multiple products globally. The issue was quickly identified and resolved by our engineering team. Full functionality was restored shortly after the issue was detected. We apologize for any inconvenience this may have caused and appreciate your patience.

Read the full incident report →

Major May 4, 2025 VDRs are inaccessible –

Started May 04, 2025, 06:00 PM UTC· resolved May 04, 2025, 06:00 PM UTC

  1. resolved May 05, 2025, 03:52 PM UTC

    System error accessing exchanges - issue was resolved by restarting key services.

Read the full incident report →

Critical April 30, 2025 Multiple Products are down 1h 48m Europe, Middle East and Africa, Australia, New Zealand, EU, Europe, Middle East and Africa and 14 more

Started Apr 30, 2025, 05:23 AM UTC· resolved Apr 30, 2025, 07:11 AM UTC

  1. investigating Apr 30, 2025, 05:23 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 30, 2025, 05:59 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 30, 2025, 06:56 AM UTC

    We are still continuing to investigate this issue.

  4. monitoring Apr 30, 2025, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 30, 2025, 07:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2025 VDR Pro Intermittent File add and replace issue 1h 8m Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom and 1 more

Started Mar 25, 2025, 12:07 PM UTC· resolved Mar 25, 2025, 01:16 PM UTC

  1. investigating Mar 25, 2025, 12:07 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 25, 2025, 12:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 25, 2025, 01:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 25, 2025, 01:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 25, 2025, 01:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 6, 2025 Non-SSO User Login Issue – Australia, New Zealand

Started Mar 06, 2025, 03:42 AM UTC· resolved Mar 06, 2025, 03:42 AM UTC

  1. resolved Mar 06, 2025, 03:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 26, 2025 VDRPro intermittent connectivity issue 37m Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom and 1 more

Started Feb 26, 2025, 08:10 PM UTC· resolved Feb 26, 2025, 08:48 PM UTC

  1. investigating Feb 26, 2025, 08:10 PM UTC

    We are currently investigating the issue where VDRPro is intermittently not responding.

  2. identified Feb 26, 2025, 08:39 PM UTC

    The issue has been identified and the appropriate services are being restarted.

  3. resolved Feb 26, 2025, 08:48 PM UTC

    This incident has been resolved. Teams will continue to monitor the situation.

Read the full incident report →

Critical February 26, 2025 VDRPro is unavailable 30m Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom and 1 more

Started Feb 26, 2025, 05:44 PM UTC· resolved Feb 26, 2025, 06:14 PM UTC

  1. investigating Feb 26, 2025, 05:44 PM UTC

    We are currently investigating the issue.

  2. monitoring Feb 26, 2025, 06:11 PM UTC

    Services have been restarted. We are monitoring.

  3. resolved Feb 26, 2025, 06:14 PM UTC

    This incident is resolved.

Read the full incident report →

Minor February 19, 2025 US InvestorVision Users Unable to Upload Documents 19m US

Started Feb 19, 2025, 10:58 PM UTC· resolved Feb 19, 2025, 11:18 PM UTC

  1. investigating Feb 19, 2025, 10:58 PM UTC

    We are currently investigating the issue.

  2. resolved Feb 19, 2025, 11:18 PM UTC

    Document uploads appear to be working after a restart of a component has taken place, we are currently monitoring the issue.

Read the full incident report →

Major January 8, 2025 Unable to manage files in VDR Pro for APAC users –

Started Jan 08, 2025, 02:15 PM UTC· resolved Jan 08, 2025, 02:15 PM UTC

  1. resolved Jan 09, 2025, 08:28 PM UTC

    Users are unable to copy, download or view files in VDR Pro. This only affected users in the APAC region.

Read the full incident report →

Notice December 12, 2024 VDR Pro and VIA Pro are intermittently available. 36m North America and Rest of the World, North America and the Rest of the World

Started Dec 12, 2024, 06:17 PM UTC· resolved Dec 12, 2024, 06:54 PM UTC

  1. investigating Dec 12, 2024, 06:17 PM UTC

    Teams are investigating the issue.

  2. monitoring Dec 12, 2024, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 12, 2024, 06:54 PM UTC

    Tentative all clear has been issued. We are closely monitoring.

Read the full incident report →

Notice December 12, 2024 VIA Pro and VDR are unavailable 22m Europe, Middle East and Africa, Australia, New Zealand, North America and Rest of the World, North America and the Rest of the World

Started Dec 12, 2024, 04:53 PM UTC· resolved Dec 12, 2024, 05:15 PM UTC

  1. investigating Dec 12, 2024, 04:53 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 12, 2024, 04:57 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 12, 2024, 05:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2024, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2024 InvestorVision File Upload and Download Services Unavailable in the United States 3h 3m US

Started Nov 18, 2024, 01:09 AM UTC· resolved Nov 18, 2024, 04:12 AM UTC

  1. investigating Nov 18, 2024, 01:09 AM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2024, 01:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 18, 2024, 04:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 14, 2024 VDRPro Exchange Outage in APAC 2h 3m Australia, New Zealand

Started Nov 14, 2024, 04:32 AM UTC· resolved Nov 14, 2024, 06:35 AM UTC

  1. investigating Nov 14, 2024, 04:32 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 14, 2024, 04:36 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 14, 2024, 04:37 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Nov 14, 2024, 04:39 AM UTC

    This incident has been resolved.

Read the full incident report →