Intralinks incident

OCR service - document scanning - is down for all products at this time.

Minor Resolved View vendor source →

Intralinks experienced a minor incident on March 31, 2026 affecting Europe, Middle East and Africa and Australia, New Zealand and 1 more component, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 02:44 PM UTC
Resolved
Mar 31, 2026, 07:06 PM UTC
Duration
4h 21m
Detected by Pingoru
Mar 31, 2026, 02:44 PM UTC

Affected components

Europe, Middle East and AfricaAustralia, New ZealandEUEurope, Middle East and AfricaNorth AmericaAmericasEurope, Middle East and AfricaNorth America and Rest of the WorldEurope, Middle East and AfricaUS

Update timeline

  1. identified Mar 31, 2026, 02:44 PM UTC

    The issue has been identified and we are currently working on a fix.

  2. monitoring Mar 31, 2026, 06:11 PM UTC

    A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

  3. resolved Mar 31, 2026, 07:06 PM UTC

    The incident has been resolved, and all OCR services are operating normally for all products. We appreciate your patience and understanding while we worked to restore service.