Intralinks incident
OCR service - document scanning - is down for all products at this time.
Affected components
Europe, Middle East and AfricaAustralia, New ZealandEUEurope, Middle East and AfricaNorth AmericaAmericasEurope, Middle East and AfricaNorth America and Rest of the WorldEurope, Middle East and AfricaUSNorth AmericaEurope, Middle East and AfricaEurope, Middle East and AfricaEUNorth AmericaEast AsiaNorth AmericaUS AWS CloudUnited KingdomSS&C CloudNorth America and the Rest of the WorldSecurityHubComplianceLinkLogin Services
Update timeline
- identified Mar 31, 2026, 02:44 PM UTC
The issue has been identified and we are currently working on a fix.
- monitoring Mar 31, 2026, 06:11 PM UTC
A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Mar 31, 2026, 07:06 PM UTC
The incident has been resolved, and all OCR services are operating normally for all products. We appreciate your patience and understanding while we worked to restore service.
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