Intralinks incident
InvestorVision unavailable for US AWS Cloud
Intralinks experienced a notice incident on October 25, 2025 affecting US AWS Cloud, lasting 2h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 25, 2025, 03:46 PM UTC
Support teams are currently investigating the issue. We will provide an update based on our findings; we understand how important the service is to your organization, we apologize for any inconvenience.
- identified Oct 25, 2025, 04:08 PM UTC
InvestorVision is available but services are degraded. Teams are continuing to work with the vendor to restore services completely. Thank you for your patience as we continue to work on this issue.
- identified Oct 25, 2025, 04:30 PM UTC
Currently, only file services (upload/download) in InvestorVision are impacted. Our teams are working diligently to resolve the issue and will provide an update as soon as it's available.
- identified Oct 25, 2025, 05:30 PM UTC
Our teams are actively collaborating with AWS to restore file services. We appreciate your continued patience as we work to resolve the issue.
- resolved Oct 25, 2025, 06:28 PM UTC
The file services for InvestorVision in this region has been fully restored. Thank you for your patience as we worked to resolve this issue.