Intralinks incident

VDRPro - OTP email delivery is currently impacted for some users.

Minor Resolved View vendor source →

Intralinks experienced a minor incident on October 30, 2025 affecting United Kingdom and North America and the Rest of the World, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 04:53 PM UTC
Resolved
Oct 30, 2025, 06:38 PM UTC
Duration
1h 44m
Detected by Pingoru
Oct 30, 2025, 04:53 PM UTC

Affected components

United KingdomNorth America and the Rest of the World

Update timeline

  1. investigating Oct 30, 2025, 04:53 PM UTC

    We’re currently investigating a potential issue affecting OTP email delivery with VDRPro. Our teams are working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience.

  2. investigating Oct 30, 2025, 05:51 PM UTC

    Our teams continue to investigate the issue impacting OTP notifications for VDRPro. We are actively working to diagnose the problem and implement a solution. We will share further updates as progress is made

  3. resolved Oct 30, 2025, 06:38 PM UTC

    Services are operating normally. Thank you for your patience while we investigated this issue.