Intralinks incident

Intralinks VDRPro – Service Functionality Disruption

Major Resolved View vendor source →

Intralinks experienced a major incident on August 19, 2026 affecting Australia, New Zealand and Europe, Middle East and Africa and 1 more component, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 12:35 AM UTC
Resolved
Aug 19, 2026, 03:33 AM UTC
Duration
2h 58m
Detected by Pingoru
Aug 19, 2026, 12:35 AM UTC

Affected components

Australia, New ZealandEurope, Middle East and AfricaEast AsiaUnited KingdomNorth America and the Rest of the World

Update timeline

  1. investigating Aug 19, 2026, 12:35 AM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  2. investigating Aug 19, 2026, 12:35 AM UTC

    Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

  3. identified Aug 19, 2026, 12:58 AM UTC

    The cause of the issue has been identified, and a fix is actively being deployed. Thank you for your patience as we work to restore services.

  4. monitoring Aug 19, 2026, 01:05 AM UTC

    A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

  5. resolved Aug 19, 2026, 03:33 AM UTC

    The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.