Infobip incident

Pakistan - Customer Portal Services Degradation

Ongoing since 12:17 AM UTC, affecting Pakistan and Pakistan.

identified Nov 07, 2026, 12:51 AM UTC

Root cause of the issue was identified and team is actively working on a fix implementation.

Started
Nov 07, 2026, 12:17 AM UTC
Resolved
Ongoing
Duration
● 39m
Detected by Pingoru
Nov 07, 2026, 12:17 AM UTC

Affected components

PakistanPakistan

Update timeline

  1. investigating Nov 07, 2026, 12:17 AM UTC

    We are currently experiencing degradation of our Customer Portal Login Service hosted on Pakistan data center. You may experience issues trying to login into Customer Portal. Other data centers remain unaffected. Our dedicated team is already investigating the issue and more updates will follow.

  2. identified Nov 07, 2026, 12:51 AM UTC

    Root cause of the issue was identified and team is actively working on a fix implementation.

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