Infobip incident
Indonesia - Issues with file processing in multiple services
Resolved after 3 hours, affecting Indonesia and Indonesia and 1 more, on November 4, 2026.
We experienced an incident on our platform affecting multiple services on our Indonesia data center. During the incident timeframe, you may have observed difficulty uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services. Incident has been resolved. Start (UTC): 04 November 2026 06:00 End (UTC): 04 November 2026 09:00 Impact: Issue with uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services.
Affected components
Update timeline
- resolved Nov 04, 2026, 11:23 AM UTC
We experienced an incident on our platform affecting multiple services on our Indonesia data center. During the incident timeframe, you may have observed difficulty uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services. Incident has been resolved. Start (UTC): 04 November 2026 06:00 End (UTC): 04 November 2026 09:00 Impact: Issue with uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services.
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