Infobip incident
Multiple Locations - Salesforce Marketing Cloud Service Degradation
Resolved after 55 minutes, affecting Global (Europe) and EU Region-locked and 1 more, on November 2, 2026.
The issue affecting the Salesforce Marketing Cloud integration has been resolved. During the incident, you may have experienced issues with creating new Journeys; message delivery for existing journeys was not affected. Start (UTC): 02 November 14:28 End (UTC): 02 November 15:35 Impact: New journey setup in the Salesforce Marketing Cloud integration
Affected components
Update timeline
- investigating Nov 02, 2026, 02:48 PM UTC
We are currently experiencing degradation of Salesforce marketing cloud integration over multiple locations. You may notice difficulties while using multiple components of Salesforce CRM. Our engineering teams are investigating and working to resolve the issue. We’ll keep you updated as more information becomes available.
- resolved Nov 02, 2026, 03:43 PM UTC
The issue affecting the Salesforce Marketing Cloud integration has been resolved. During the incident, you may have experienced issues with creating new Journeys; message delivery for existing journeys was not affected. Start (UTC): 02 November 14:28 End (UTC): 02 November 15:35 Impact: New journey setup in the Salesforce Marketing Cloud integration
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