Resolved after 27 minutes, affecting United States, on October 28, 2026.
This is to inform you that the degradation affecting the Messages API service has been resolved. We're no longer observing errors when processing requests through the Messages API endpoint. Customers may have experienced HTTP 500 errors while submitting requests, which could have impacted message submission. Start (UTC): 28 October 2026 16:30 End (UTC): 28 October 2026 17:08 Impact: HTTP 500 errors and message submission issues affecting traffic sent through the Messages API endpoint.
Affected components
Update timeline
- investigating Oct 28, 2026, 05:15 PM UTC
We are currently experiencing an issue affecting the Messages API endpoint. Clients may experience errors when attempting to send requests through the Messages API endpoint. As a result, message submission via this endpoint may be impacted. Our engineers are actively investigating the issue and working to identify the root cause.
- resolved Oct 28, 2026, 05:42 PM UTC
This is to inform you that the degradation affecting the Messages API service has been resolved. We're no longer observing errors when processing requests through the Messages API endpoint. Customers may have experienced HTTP 500 errors while submitting requests, which could have impacted message submission. Start (UTC): 28 October 2026 16:30 End (UTC): 28 October 2026 17:08 Impact: HTTP 500 errors and message submission issues affecting traffic sent through the Messages API endpoint.
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