Resolved after 21 minutes, affecting Vietnam and Vietnam, on October 29, 2026.
The incident affecting SMS and Zalo traffic has been resolved. During the incident, you may have experienced traffic processing issues. Start time (UTC): 29 October 2026, 01:00 End time (UTC): 29 October 2026, 01:48 Impact: Traffic processing issues, and requests returned 5xx errors.
Affected components
Update timeline
- investigating Oct 29, 2026, 01:50 AM UTC
We’re currently experiencing a degradation affecting multiple services in our Vietnam data center. You may notice issues in traffic processing or requests reverting 5xx responses. Our engineering teams are investigating and working to resolve the issue. We’ll keep you updated as more information becomes available.
- resolved Oct 29, 2026, 02:11 AM UTC
The incident affecting SMS and Zalo traffic has been resolved. During the incident, you may have experienced traffic processing issues. Start time (UTC): 29 October 2026, 01:00 End time (UTC): 29 October 2026, 01:48 Impact: Traffic processing issues, and requests returned 5xx errors.
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