Infobip incident

Global (Europe)- Conversations Slowness and Errors

Resolved after 53 minutes, affecting Global (Europe), on October 23, 2026.

resolved Oct 23, 2026, 05:07 PM UTC

A noted Issue with connections through Cloudfare has caused slowness and issues on Conversations through our Global (Europe) DC. Our internal teams working on the issue have confirmed this has since then been stabilized. Start time (UTC): 23-10-2026 16:04 End time (UTC): 23-10-2026 16:50 Impact: Conversations All Work Module showed Delays and Issues on Access.

Started
Oct 23, 2026, 04:14 PM UTC
Resolved
Oct 23, 2026, 05:07 PM UTC
Duration
53m
Detected by Pingoru
Oct 23, 2026, 04:14 PM UTC

Affected components

Global (Europe)

Update timeline

  1. investigating Oct 23, 2026, 04:14 PM UTC

    Hello, This is to inform you we are currently investigating an issue causing slowness and errors with All Work In conversations. We'll Keep you posted.

  2. resolved Oct 23, 2026, 05:07 PM UTC

    A noted Issue with connections through Cloudfare has caused slowness and issues on Conversations through our Global (Europe) DC. Our internal teams working on the issue have confirmed this has since then been stabilized. Start time (UTC): 23-10-2026 16:04 End time (UTC): 23-10-2026 16:50 Impact: Conversations All Work Module showed Delays and Issues on Access.

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